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Win XP sp 3 Unable to Boot Up


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#1
wagjag

wagjag

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Hello. So a few days ago I was unable to connect to the net for some reason. When I attempted to reboot I got BSOD. Attempted over and over again and continued to get BSOD. I don't have the codes from this since I knew I was going to take it to a local tech who will evaluate it for free. Tech informed me that I'm "infected" and need to be cleaned up but that otherwise my hardware and everything was fine. The system is quite old so I really can't justify (or afford for that matter)paying to clean it up if there is any chance I can figure it out with the help of GeekstoGo.

At the time that I took the system in I was actually able to go into safe mode but since I've gotten it back from the tech I'm unable to do that. When I turn the unit on there is a black screen with only the message "Strike F1 to retry boot, F2 for setup utility". If I hit F1 there are two soft beeps then this message just appears again below the original message. If I hit cntrl, alt, delete together, the Dell screen pops up as though it's going to boot however it never does. If I hit F8 here as I normally would to go into Safe mode it only goes back to the black screen with the message mentioned above. I would like to figure out how to clean the malware that the tech found with your help but currently I can't use the system and have to post here from my roomates'. Please help.

System is an older Dell Dimension 4800, I'm pretty sure it's Win XP sp 3 though it could be sp 2. Almost positive I went to sp 3. The tech didn't tell me the name of the infection but did say that it looks like it came from a "smart defragger" and possibly a "game booster" add-on to the Advanced SystemCare Freeware that I must have recently downloaded. Thanks in advance for your time and please let me know if I've forgotten any info you might need.
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#2
JSntgRvr

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It sounds like hardware. Lets take a look.

Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.
  • Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
  • Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
  • Once the CD is burned, boot the Non working computer using the boot CD you just created.
  • In order to do so, the computer must be set to boot from the CD first
    Note : For information click here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under the Custom Scan box paste this in


      /md5start
      UXTHEME.DLL
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      nvrd32.sys
      userinit.exe
      explorer.exe
      winlogon.exe
      ntoskrnl.exe
      /md5stop
      %SYSTEMDRIVE%\*.*
      %systemroot%\*. /mp /s
      %systemroot%\System32\config\*.sav

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply.

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#3
JSntgRvr

JSntgRvr

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
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