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BSOD


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#1
xnay

xnay

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Hi there again :/

I am now having my fathers computer in "workshop"... The computer is in real danger beacouse he(father) is allways clicking "Yes" to any question that comes to screen and he says he is allways pro something and not contra... never the less;

So the problem is BSOD. It comes up randomly. Once i could not turn on the computer or boot up the system... Should I copy paste the BSCWiever report?


Thanx
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#2
rshaffer61

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Should I copy paste the BSCWiever report?

Sure if it isn't what we need or doesn't provide enough info we'll try another program.
Please provide make and model of your father's system along with that OS is currently installed.
Is the BSOD showing up on bootup or after windows loads?
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#3
xnay

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==================================================
Dump File : Mini032810-01.dmp
Crash Time : 28.3.2010 9:16:42
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xabe6e058
Parameter 2 : 0x00000000
Parameter 3 : 0xbf80228a
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+228a
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5796 (xpsp_sp3_gdr.090417-1242)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini032710-01.dmp
Crash Time : 27.3.2010 19:33:04
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x1611ded4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x804d90aa
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+32e90
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini032610-02.dmp
Crash Time : 26.3.2010 19:52:00
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x063a4f94
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x804d9136
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+32dc0
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini032610-01.dmp
Crash Time : 26.3.2010 19:41:20
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xf7aed904
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x804d90aa
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+32e90
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini092909-01.dmp
Crash Time : 29.9.2009 14:52:12
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000026
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf884f1a9
Caused By Driver : sisnic.sys
Caused By Address : sisnic.sys+11a9
File Description : SiS PCI Fast Ethernet Adapter Driver
Product Name : NDIS 5 NIC Driver
Company : SiS Corporation
File Version : 1.16.00.00 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini100207-02.dmp
Crash Time : 2.10.2007 14:27:28
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8054bf87
Parameter 3 : 0xba7db834
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74f87
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100207-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

==================================================
Dump File : Mini100207-01.dmp
Crash Time : 2.10.2007 5:55:01
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x804e82de
Parameter 3 : 0xf7a22b74
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+112de
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100207-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90.112
==================================================

Those last crashes happened on bootup and during loaded windows.
Comp spec:

Microsoft Windows XP ver 2002 SP3
Board: K7S8XE+ 1.0
AMD Athlon XP 2600+; 1.92GHz; 512MB RAM
ATI Radeon 9200 series
HDS722512VLAT20 [Hard drive] (123,52 GB) -- drive 0, s/n VN341EC4G4G03K
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#4
Macboatmaster

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That is an ASROCK motherboard and an Hitachi hard drive.
However please provide the MAKE and model of the computer as "rshaffer61" asked.

http://www.google.co...TzWRD5A&cad=rja

No need to do anything at the moment with the above link - your motherboard manual

and the drivers offered by ASROCK - please do NOT use until advised.
http://www.asrock.co...el=K7S8XE+&o=XP

Edited by Macboatmaster, 30 January 2011 - 12:50 PM.

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#5
rshaffer61

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OK first thing is to get a ideal what all these errors mean.

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online MSDN article.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).



0x0000000A: IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online MSDN article.)
Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)




0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online Win XP Resource Kit article.)
The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.




0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).





Now the one common factor in all these is a driver problem. Right off the top I see a problem with the Nvidia video driver. Did you by chance just update that driver right before all this started?
The first error message is very unique as it is pointing to all kinds of possible reason. The first I would like to check is the memory.
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#6
rshaffer61

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If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#7
xnay

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Thanx again for such good instructions! :D

I did the all steps you recommended me and after Ram-check it did not find any errors. ;)

The BSOD appeared before and after the new copy of Windows XP. And I did not install any exclusive drivers (just defoult, the ones that Win XP found at 1st boot).

The system is magically stable at the moment. ;)

Yes, as I see the problem could be with some Nvidia and maybe motherboard interferece? I will install some PC game to test the graphics or is there some alternative way?

Tnx


EDIT: When I scroll down the screen IE8 is not smooth but it looks like wawes, its pretty annoying.

Edited by xnay, 31 January 2011 - 02:55 AM.

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#8
rshaffer61

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And I did not install any exclusive drivers (just defoult, the ones that Win XP found at 1st boot).

You have done no updates to the OS or drivers at all?
Please Go to

1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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