[ah_hup]

Hi guys, my IE is unable to load finish a webpage even though the bottom says "done" but it did not load fully. pls refer to attached picture.





from the pictures you can see that the website did load, but it did not load finish at all. what is wrong?? pls advise.

Edited by ah_hup, 02 February 2011 - 11:44 PM.

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Hello

I can see several connections in them screenshots so please do the following

Click start and goto run
In the run box type services.msc and hit enter
Scroll down to wireless zero configuration
Double click this and select startup type and select disable
Click apply and ok

Now uninstall wireless software (which came with any wireless adapters you may have).

• Download Revo Uninstaller (free edition) from here
• Save the file to your desktop, for example C:\users\your username goes here\desktop
• Double click the file to open and install it
• Find any wireless programs and double click them to begin the removal process
• Make sure you do the advanced uninstall as it removes the whole program

Or

• Click start and goto run
• In the run box type appwiz.cpl and hit enter
• Find the wireless software and remove it

If this is still causing issues do the following below.

Click start and goto run
In the run box type notepad.exe
Paste the following code below into notepad and save as reset.bat

Please save everything before running this file as it will restart your computer automatically

@echo off

ipconfig /flushdns
netsh int ip reset
netsh winsock reset
netsh firewall reset
shutdown -r -t 0 

Also please don't post these types of logs in this forum due to potential harm as only trained staff are able to assist with malware removal so you may want to edit the log out.

Regards

Edited by wizzy2k5, 06 February 2011 - 09:28 AM.

[wizzy2k5]

Hello

I can see several connections in them screenshots so please do the following

Click start and goto run
In the run box type services.msc and hit enter
Scroll down to wireless zero configuration
Double click this and select startup type and select disable
Click apply and ok

Now uninstall wireless software (which came with any wireless adapters you may have).

• Download Revo Uninstaller (free edition) from here
• Save the file to your desktop, for example C:\users\your username goes here\desktop
• Double click the file to open and install it
• Find any wireless programs and double click them to begin the removal process
• Make sure you do the advanced uninstall as it removes the whole program

Or

• Click start and goto run
• In the run box type appwiz.cpl and hit enter
• Find the wireless software and remove it

If this is still causing issues do the following below.

Click start and goto run
In the run box type notepad.exe
Paste the following code below into notepad and save as reset.bat

Please save everything before running this file as it will restart your computer automatically

@echo off

ipconfig /flushdns
netsh int ip reset
netsh winsock reset
netsh firewall reset
shutdown -r -t 0 

Also please don't post these types of logs in this forum due to potential harm as only trained staff are able to assist with malware removal so you may want to edit the log out.

Regards

Edited by wizzy2k5, 06 February 2011 - 09:28 AM.

[ah_hup]

Hi thanks for the prompt reply. Will test it out later and get back again.

[ah_hup]

hi im not sure which are the wireless softwares to uninstall..

anyway i need to clarify because this laptop is my work laptop and if i uninstall the wireless, won't i be able to surf the net when im at work because i need to always connect to the wireless connection to surf. please advise.

[wizzy2k5]

Hello

Just remove the HP Wireless Assistant and keep the other 2 installed

Regards

[ah_hup]

Ok, im gonna try it out now. pls give me 5 min

[ah_hup]

Hi, i have tried all the above steps, but the same problem still persist.

[wizzy2k5]

Hello I will now proceed with the next step.

I would like you to install another web browser to try and load the pages you are having problems with. Please download and install Mozilla Firefox which can be found here as this will sort out any browser issues. If this still causes problems please proceed with the following below.

I would now like you to get a Malware check done as this maybe causing your problem. Please read the following topic here and then post your problem here.
Please post your problem there where our experts will be more than happy to assist you

If you are still having the same problem after the installation of Mozilla Firefox and removal of any malware please return to this topic. I will leave this at the moment so the malware team can sort out anything that maybe installed on your system.

If this problem is still there after the removal of any malware I will take it to the next step.

Regards

[ah_hup]

Hi i have just installed both Firefox and Google Chrome and apparently both worked fine

thanks so much for your patience and advise

Edited by ah_hup, 03 February 2011 - 11:55 AM.

[wizzy2k5]

Hello

Good good so I know its not a malware related problem so discard the malware post but at least I have a workaround Out of pure interest try resetting Internet Explorer.

Tools - Internet Options - Advanced - Reset

But good to see that works.

Edited by wizzy2k5, 03 February 2011 - 11:58 AM.