[rshaffer61]

If you want to try Revo Uninstaller I am including the instructions below.
Download and install Revo Uninstaller

• Double click the Revo Uninstaller icon on your desktop to start the program
• Scroll through the listed programs and Right Click on the program you wish to uninstall
• From the pop out menu choose Uninstall
• Click Yes to the confirmation dialogue
• In the next window select the Advanced mode
• Click Next to start uninstalling the program
• Answer Yes to confirm the uninstall
• When the program has completed the four steps, click Next to allow the program to search for leftovers
• Once complete, click Next, then Finish
• Repeat the above steps for any other programs you wish to remove.

http://www.revouninstaller.com/

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Thanks rshaffer61! I'll try that. If it doesn't work or it doesn't much help, I'm gonna get my father's Windows 7 system disk and just wipe the hard-drive and restart over. I'll tell you how it all works out. =)

Edited by WilliamRP1988, 07 February 2011 - 03:34 PM.

[WilliamRP1988]

Thanks rshaffer61! I'll try that. If it doesn't work or it doesn't much help, I'm gonna get my father's Windows 7 system disk and just wipe the hard-drive and restart over. I'll tell you how it all works out. =)

Edited by WilliamRP1988, 07 February 2011 - 03:34 PM.

[WilliamRP1988]

This program seems to utilize a programs uninstaller. However, what's weird is that the AVG 2011 shows up, but I can't find thepth way in program files. It for some strange reason has 2009 and 2010. o_O

[rshaffer61]

Were you able to uninstall all versions regardless using Revo Uninstaller?
If not have you tried in Safe Mode using Revo?

[WilliamRP1988]

I tried it in safemode w/ networking, its still a no go.

[rshaffer61]

Where exactly are you finding the references to all the versions?

[rshaffer61]

Per a Tech in Malware they have a new removal tool which he feels may help us out here. I am including the instructions for it below.

We need to temporarily remove your Anti-Virus, as it interes with the fix I want to run. You can reinstall it again later. If you are not happy about doing this, please let me know before proceding

Download AppRemover and run it.

Click Next >>



Ensure "Remove Security Application" is collected and click Next >>



AppRemover will scan all the security applications on your PC


Select Any AVG entries from the applications offered and click Next >> twice.


Follow any further on-screen instructions. If asked to reboot,please do so.

Note: Please do not browse the internet or open any email attachments until your Anti-Virus is re-installed

[WilliamRP1988]

Hey rshaffer61, sorry for the late reply. I tried that program, it looked as though it would work but it activated the programs system uninstaller which won't allow me to uninstall it. It repeatedly has given me an error message. A General Internal Error. I saved the log, but when I opened it, it housed many files within. I didn't understand any of them, I'm ashamed to admit.

[rshaffer61]

ok checking with malware tech on the next step.

[WilliamRP1988]

Anything yet?

[rshaffer61]

Sorry been a crazy couple of weeks here for me. I take it you did this in normal mode correct?
Have you by chance tried the steps in post 22 in Safe mode?

[WilliamRP1988]

Yes, as many "self-help" guides as there are out there, I concluded that I should alsot attempt the process in safe mode if not successful in the norm.

[rshaffer61]

Contacting my Malware Tech again since this is being so pesky on us.

[rshaffer61]

OK he suggests you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
Please post a link here to your newly started malware topic so I can pass it along to the Malware Moderator who will be helping you.

[WilliamRP1988]

Alright, I'll check it. If this doesn't work--and seeing how I was preparing myself to do this anyways. Do you have any idea of how I can find where the website I can find my online purchase of my code for my Windows seven? He says he bought it online and that there should be a website I could go to to get the code off there or off the computer itself even. He's poor when it comes to details, so he doesn't clearly remember how to get to the website.