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Windows XP doesn't boot up, goes as far as the blinking cursor


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#1
Chronic1000

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My PC (Eight year old Compaq 7500, not sure of the specs) had a hardware failure, from what I can tell. The antivirus found a Trojan horse when my father was checking his email, but it automatically shut down. After he restarted it, the computer only got to the blinking cursor.

From what I've read here and elsewhere, the answer seems to use an XP CD to fix the problem or something, but the computer (as far as I know) didn't come up with one. Even if it did, the C Drive isn't opening up (It opened up once, but immediately closed.) System Recovery won't work either.

Do you all know what I can do to repair my computer?

Also, if you need more information, I can explain more in detail if I know what it is.
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#2
Chronic1000

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This happened after the computer was allowed to do a boot time scan, if that helps at all.
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#3
phillpower2

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Hi Chronic1000 :D
You need an XP disk in order to do a repair installation, if you havnt got one can you loan one, if you can make sure it is the same version as the one on the HDD or a greater version, for example if your version is XP Home you could use XP Pro but not the other way around, this is because Home does not have all of the features that Pro does.
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#4
Chronic1000

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Thanks.

Ah, I see. Well, I still can't get the disc drive to open. Is there any way I can get it open aside from pushing the button repeatedly?
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#5
rshaffer61

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Got a paper clip?
Straighten it out and then on the front of the cdrom drive you will see a small hole.
Stick the paper clip in that hole and give it a little push. The drive tray should release and allow you to manually open it then.
It sounds like a failing mechanical drive.
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#6
phillpower2

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Thanks.

Ah, I see. Well, I still can't get the disc drive to open. Is there any way I can get it open aside from pushing the button repeatedly?

If you cannot get the disk tray to open the drive may be dead, meaning you cant use it to do a repair installation.
Have a look at the front of the drive and you should see a circular hole, straighten out a paper clip and push it into the hole and the disk tray should open.
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