[shad1]

Last week we started get a windows blue screen error when we start AOL to get on line, I am not that savy at all the tech stuff so we took it in to a shop and they found that it was AOL and uninstalled AOL and it works fine. We do not live in town and have to use dile-up to get to the net, we have tryed to down load new AOL software with no luck same blue screen when we try to run AOL, after window shuts down we get the option to start in safe mode or normal mode if we try normal we get Blue Screen and shutdown, we can start in safe mode and uninstall AOl and restart, windows loads fine. We do gat a Microsoft Windows box,
Window has recovered from an unexpected shutdown
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This is the problem details
Problem Signature:
Problem Event Name: BlueScreen
OS Vervion: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the Problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800898C990
BCP3: FFFFFA800898C9C0
BCP4: 000000000403000C
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini020411-03.dmp
C:\Users\Betty\AppData\Local\Temp\WER-46457-0.sysdata.xml
C:\Users\Betty\AppData\Local\Temp\WER1380.tmp.version.txt

Any help?