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This is the problem details
Problem Signature:
Problem Event Name: BlueScreen
OS Vervion: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the Problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800898C990
BCP3: FFFFFA800898C9C0
BCP4: 000000000403000C
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini020411-03.dmp
C:\Users\Betty\AppData\Local\Temp\WER-46457-0.sysdata.xml
C:\Users\Betty\AppData\Local\Temp\WER1380.tmp.version.txt
Any help?