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Driver Dilemma


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#1
Warthog01

Warthog01

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I've just formatted the hard disc on my old Dell Latitude D600 and re-installed Windows XP. All went well until I tried to set up an internest account and discovered my Network administrator driver had gone. I went to device manager, found that a number of other drivers had also disappeared, so went to Dell Support (on another PC) and downloaded all the drivers indicated for my service tag.

I went back to the Latitude and tried to install the drivers through the device manager, but got the good old "Windows can't open this file" message. I've tried to install via DVD and also by copying the driver files to the Lat's C Drive via USB, all to no avail.

The files are called "click once application" files and, if I click on the original downloaded file (on the second PC) they open. I'm flummoxed--why would the files act differently and what do I need to do to install them in the Lat?

Thanks in advance
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#2
phillpower2

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Hi Warthog01,
Did you install the drivers in the correct order as recommended by Dell; http://support.dell....4&isLegacy=true
Unlikely as it may seem if you don't you may have issues such as this.
I hope this helps you to resolve the issue and let us know how it works out.
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#3
peter99

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Just to add
Dell drivers are usually self extracting to a folder C:\DELL\DRIVERS\

After downloading, or copying to desktop

How to Install

1.Double-click the new icon on the desktop labelled R?????.EXE.

2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r?????. Write down this path so the executable (I.e.
Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor window is still open,
close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\r????? in the Open textbox and then click OK.

8.Follow the on-screen installation instructions

or you can double click the EXE or setup file from the folder it extracted to
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