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#1
ginnyjoe

ginnyjoe

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My friend purchased a new laptop. She did not get a disk for reinstalling her system should it crash. How can I make a copy of her computer and get everything reinstalled back to factory settings if this should happen. She has an hp with windows 7.

If you need more info I will get it from her. Thanks for your time.

ginnyjoe

Edited by ginnyjoe, 09 February 2011 - 07:02 PM.

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#2
rshaffer61

rshaffer61

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Check the owners manual as there should be a recovery partition on the hard drive.
The manual will tell you how to make a set of recovery disks before doing anything else with the system.
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