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creative mediasource s/ware

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We have a Sounblaster Live 24bit external sound card supplied with Creative MediaSource software. There are 2 CD drives, a Sony DVD RW DRU-830A (drive E)
& a Sony DVD RW DW-U14A (drive D)
The software runs drive D perfectly but will not see drive E as a destination. It won't write to drive E & won't give the option to choose it as the destination, but it will play drive E & transfer from it. Everything works if I use Nero s/ware which came with drive E.
How can I get MediaSource to accept drive E as a destination?
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