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Do I have a virus? computer is very slow

Started by banky41 , Feb 10 2011 04:12 PM

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#46
RKinner
Posted 28 February 2011 - 10:39 AM

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Do you have it connected both with an Ethernet cable and wirelessly? That can confuse things.

"Log: 'System' Date/Time: 27/02/2011 12:53:38 PM
Type: error Category: 0
Event: 1000 Source: Dhcp
Your computer has lost the lease to its IP address 192.168.100.10 on the Network Card with network address 0013D492876E.

Log: 'System' Date/Time: 27/02/2011 12:53:06 PM
Type: error Category: 0
Event: 1002 Source: Dhcp
The IP address lease 192.168.0.2 for the Network Card with network address 0013D492876E has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message)."

Or is it jumping between your router and your neighbor's? Or were you playing with the router at this time?


The error with SP3 has a MS fixit on this page:
http://support.microsoft.com/kb/949377

Try it and see if that helps.

Ron
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#47
banky41
Posted 28 February 2011 - 10:48 AM

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I think I did have the wireless internet connection still active while having it hardwired as well. I have disabled the wireless connection now. it is still hanging up a bit.
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#48
RKinner
Posted 28 February 2011 - 01:17 PM

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Did you try the fixit at the bottom of my previous post?
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#49
banky41
Posted 28 February 2011 - 02:48 PM

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I tried the install after restarting my computer and it did the same thing. I will now try it with a restart and disable my Avast.
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#50
banky41
Posted 28 February 2011 - 04:16 PM

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I tried the second solution and it does the same thing, error access is denied.
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#51
RKinner
Posted 28 February 2011 - 07:48 PM

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Down at the bottom of the link I gave you it says:

Fix it for me
To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

Right below it is a button that says FixIt

http://go.microsoft....?linkid=9730795

Did you try that?

Ron
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#52
banky41
Posted 01 March 2011 - 10:12 AM

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the fix it thing worked, but when I restarted my computer it would keep rebooting, a screen would pop up saying sorry for the inconvenience but windows did not load, then I can choose between safe mode, safe mode with network, last know good config. so I have to boot in safe mode and uninstall the SP3 then it works again.
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#53
RKinner
Posted 01 March 2011 - 12:52 PM

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What make and model PC do you have? I know some AMD based systems have similar problems with SP3. Just recently had an HP that did that but there was a fix on the HP site for it.

Ron
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#54
banky41
Posted 01 March 2011 - 01:14 PM

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it is a Compaq Presario, AMD Sempron 3100+, 1.81 GHz, 896 MB of RAM


thanks for sticking with me on this one.


I will check out the HP site for a fix too.

Edited by banky41, 01 March 2011 - 01:15 PM.

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#55
banky41
Posted 01 March 2011 - 01:48 PM

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ok, I found the patch and installed it. then updated my system. it had 11 updates, non of them said SP3, they were all security updates. it worked fine and rebooted and worked normal. when I go into control panel and system it still says XP SP2 in there, is that normal? then I tried to go back to the windows update and it just sat there trying to find up dates for my computer.

so the little yellow shield popped up at the bottom of the screen and said there was an update. it was trying to update the XML core services 6.0 update 1 of 2 failed and then 2 of 2 worked. not sure what that means. still nothing about SP3.

Edited by banky41, 01 March 2011 - 01:57 PM.

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#56
RKinner
Posted 01 March 2011 - 02:39 PM

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Which Presario do you have and which patch did you find?

Can you run Vino's Event Viewer again so I can see what went wrong?

Doesn't sound like you got SP3. You can download the big version
http://www.microsoft...&displaylang=en
and try it.

Ron
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#57
banky41
Posted 01 March 2011 - 05:39 PM

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it is a Presario SR1520NX the patch I found was on the HP website. it is called SP37394.exe

I will run VEW now and post.


thanks
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#58
banky41
Posted 01 March 2011 - 05:43 PM

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here is the VEW log. I will wait and hear from you before I try that link to SP3 in your last post.



Vino's Event Viewer v01c run on Windows XP in English
Report run at 01/03/2011 5:42:06 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 01/03/2011 5:20:32 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 01/03/2011 1:57:32 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 01/03/2011 1:54:28 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 01/03/2011 1:54:04 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 01/03/2011 1:39:06 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 01/03/2011 1:29:18 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 01/03/2011 10:07:17 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting.

Log: 'System' Date/Time: 01/03/2011 10:05:28 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 01/03/2011 10:01:04 AM
Type: error Category: 0
Event: 10005 Source: DCOM
DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Log: 'System' Date/Time: 01/03/2011 9:32:57 AM
Type: error Category: 0
Event: 10005 Source: DCOM
DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

Log: 'System' Date/Time: 01/03/2011 9:32:48 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: Aavmker4 AmdK8 aswSnx aswSP aswTdi Fips sptd

Log: 'System' Date/Time: 01/03/2011 9:32:40 AM
Type: error Category: 0
Event: 10005 Source: DCOM
DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Log: 'System' Date/Time: 01/03/2011 9:32:25 AM
Type: error Category: 0
Event: 4 Source: sptd
Driver detected an internal error in its data structures for .

Log: 'System' Date/Time: 01/03/2011 6:38:57 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 01/03/2011 6:35:47 AM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 01/03/2011 3:00:48 AM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 28/02/2011 11:48:31 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 28/02/2011 11:44:06 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459).

Log: 'System' Date/Time: 28/02/2011 4:12:29 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Log: 'System' Date/Time: 28/02/2011 4:08:32 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070005: Windows XP Service Pack 3 (KB936929).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 01/03/2011 1:08:56 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 12:29:29 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 10:04:54 AM
Type: warning Category: 0
Event: 20 Source: Print
Printer Driver HP Officejet J6400 series for Windows NT x86 Version-3 was added or updated. Files:- (null).

Log: 'System' Date/Time: 01/03/2011 10:04:23 AM
Type: warning Category: 0
Event: 20 Source: Print
Printer Driver HP Officejet J6400 series fax for Windows NT x86 Version-3 was added or updated. Files:- (null).

Log: 'System' Date/Time: 01/03/2011 10:03:59 AM
Type: warning Category: 0
Event: 20 Source: Print
Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3 was added or updated. Files:- (null).

Log: 'System' Date/Time: 01/03/2011 8:36:34 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 6:34:57 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 6:01:26 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 5:13:26 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 4:47:32 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 4:01:26 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 3:00:28 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 01/03/2011 1:32:52 AM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk6\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 11:43:50 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 10:52:34 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 10:24:38 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 9:25:43 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 8:42:27 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 8:24:38 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.

Log: 'System' Date/Time: 28/02/2011 7:24:38 PM
Type: warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk2\D during a paging operation.
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#59
banky41
Posted 01 March 2011 - 05:46 PM

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almost forgot, after I installed the core services update, when I restarted the computer I got the blue screen that said the following

checking file system on L:
the type of the file system is FAT32
a disk check has been scheduled
windows will now check the disk
volume serial number is B117-A94C
windows is verifying files and folders

it finished that and then checked something else and restarted. everything seems fine with the machine after that.
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#60
RKinner
Posted 01 March 2011 - 05:54 PM

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For your install that failed:

http://support.microsoft.com/kb/906602

When you ran the HP patch did you first do the steps on:
http://h10025.www1.h...471644&sw_lang=

Go ahead and try the SP3 download and install. If it doesn't want to install it may tell us why.

Ron
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