*In a nutshell, I can't log on to my computer. Somehow the lines that link the log ins to booting windows have been disrupted or lost. I can start windows in safe mode only. How can I either write in new lines of code that will reestablish the links in order to log in or follow some other process that will allow me to log in to my laptop? Please help!
Here's my original post:
Hello-I could really use your help,
I was running Win-Vista & the update function for Windows became disabled somehow. Even when I went to the Win Update website & tried to update manually I consistently got an error message stating the 'operation was not running' in order to update. Then, I thought updating to Win-7 might do the trick but it did not. Next I ran the TFC program (by Old Timer) to clean out all the temp files, etc., hoping if I had some Malware hiding there it would take care of it. It cleaned out plenty, however, now I am unable to log onto windows at the administrator's site or any of the other two user sites I have on the computer. The computer boots up but when the log on selections come up, none of them will work. In response, I tried to follow some directions on the MS site to correct the problem or create a new user/log on site, after starting in "safe mode." I can get into windows in safe mode but there was no option to create a new user site when I followed the direction going through the control panel, etc. In order to try anything else they suggested, I have to be able to log on to windows, which I can't do, so I am in a 'catch-22' situation. Also, I would love to follow your directions by running OTL & posting the log, etc., but I can't since I can't get past the user log on screen.
Any help you can provide will be greatly appreciated!