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#1
bluetown

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Hello,

I had a problem with my desktop getting hacked and infected, currently trying to fix it.

I have just purchased my first laptop which came with Windows 7 pre installed.
Made the recovery discs and updating the windows updates whenever there are new ones.

I would like to make sure the laptop is as secure as I can, I think from reading the packard bell quick start guide that
Windows is running a firewall and virus scan and windows defender already.
I have installed malwarebytes and AVG, is there anything else I should do for security?

Thanks for any guidance.
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#2
phillpower2

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Windows is running a firewall and virus scan and windows defender already.
I have installed malwarebytes and AVG, is there anything else I should do for security?

No, what you have is adequate.
Having more than 1 AV programme running can cause major issues with significantly slowing down
your computer being an obvious one, this is caused by conflicts between the AV programmes as they
fight for system resources.
I have read that Windows own security and firewall protection programmes have improved dramatically
in recent years but if you wanted another firewall option I recommend you try Comodo (free version)
http://personalfirewall.comodo.com/
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#3
bluetown

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Yes it did mention more than one AV program can cause a conflict.

I guess I am just being paranoid after my desktop got infected.

Thanks for the link to the free firewall, I will keep a note of it in case I don't think much of the Windows firewall.

As the laptop came with Windows 7 pre installed it had a couple of programs I took off, "google toolbar and Ebay something or other".

Everytime I start up I get a pop up box from Norton, offering 1 month free and then it will be a subscription which I don't want.
If Windows has it's own AV running is there any way I can stop this pop up box from Norton appearing?

Apparently there is no option to stop it, the only option is to decline for that moment until it's restarted.
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#4
phillpower2

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Everytime I start up I get a pop up box from Norton, offering 1 month free and then it will be a subscription which I don't want.
If Windows has it's own AV running is there any way I can stop this pop up box from Norton appearing?

Go into the Control Panel > **Programmes and Features or Add/Uninstall Programmes and uninstall everything to do with Norton and Symantec, incidentally Norton is very good but is one of the worst for slowing down your computer by hogging resources.

**Forgive my ignorance where Windows 7 is concerned, I like XP and I havn`t yet upgraded my Vista laptop :D

Edit: Additional info, you may need to use the Norton Removal tool to fully remove all evidence of it http://us.norton.com...3834EN&ln=en_US

Edited by phillpower2, 12 February 2011 - 05:35 PM.

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#5
bluetown

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Thanks Phill, much appreciated, I will uninstall everything to do with Norton.

From my limited use of 7 I also really like windows XP home and I am trying to buy a new OEM
disc to install onto the desk top.

Sorry to bug you with questions, is "SpywareBlaste, protects against bad ActiveX, it immunizes your PC against them." something I should consider downloading?

I was also going to download CCleaner which I previously had on my desktop but am reading bad things about it.
Maybe better to just manually empty temporary files, histories and cookies once a week.

Thanks again for your time.
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#6
phillpower2

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Sorry to bug you with questions, is "SpywareBlaste, protects against bad ActiveX, it immunizes your PC against them." something I should consider downloading?

No worries I am happy to help if I can, I have never used SpywareBlaster so cannot comment on it, see if you can find any reviews on it.
Personally I feel secure and have never suffered from virus or malware infection whilst using AVG then changed to Avast recently + having Windows Firewall or Comodo Firewall running.

I was also going to download CCleaner which I previously had on my desktop but am reading bad things about it.
Maybe better to just manually empty temporary files, histories and cookies once a week.

I would only use CCleaner if it was absolutely necessary, having used it once and having all my passwords deleted was a pain in the butt, make manually emptying temporary files, histories and cookies once a week + defragmenting your your HDD at the same time a regular maintenance schedule it will keep your system running sweet.
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#7
rshaffer61

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I would suggest using something like ATF or TFC to rid your system of temps and all that stuff. No way to mistakenly deleting something then.


Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
[/list]
If this does not work then:

Go to:

Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now

When that is done

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged


Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.



Background info courtesy of DonnaB[/b Thank you


As for TFC, this is a tidbit of an article I found a while back by a MicroSoft MVP.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB).

Before running, it will stop Explorer and all other running applications. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.
-- TFC only cleans temp folders.
-- TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail.


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#8
bluetown

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Thanks again Phil, that was really helpful.

Thanks rshaffer I downloaded ATF and have it pinned to my toolbar.
I will also download the Auslog defrag and run once a week.
Think I will leave the TFC oldtimer as it seems ATF cleaner should do that job, again once a week.

Any other maintenace tasks I should run regularly?

In programs, accessories, system tools, there is a task scheduler and functions like disc clean up,
disc defrag.
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#9
phillpower2

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Thanks rshaffer I downloaded ATF and have it pinned to my toolbar.

rshaffer61 is star, he appears to have something for every issue.

Any other maintenace tasks I should run regularly?

I think you have pretty much covered all your bases.

In programs, accessories, system tools, there is a task scheduler and functions like disc clean up,
disc defrag.

Sensible idea to use the system tools as they are intended :D
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#10
Macboatmaster

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bluetown

Some aspects of this brief article a little basic for you, but perhaps one or two ideas you may wish to consider

http://www.geekstogo...r-new-computer/
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#11
bluetown

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Thanks a lot Phil, I feel more confident now that I am protecting the laptop as much as I can.
It's great not to get those Norton pop ups tpp on start up.

Macboatmaster, that is a great and informative article you put together, lots for me to digest, thanks.
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#12
phillpower2

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No worries bluetown, I am happy we were able to assist, enjoy the rest of the forums and safe computing :D
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