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#1
micklacey

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hey guys

ive used this forum loads and found lot of very useful advice usually by searching but this time i have no clue.

i am getting a BSOD BUGCODE_ID_DRIVER 0x40000080

i am stumped. i have never seen this stop code or bsod before.

it is win xp pro.

can anyone help?!

thaNKS

mick
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#2
rshaffer61

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Are you able to get into Windows?
Is this a laptop or Desktop?
Name Brand or Custom build?
If name brand what make and model?
If custom build what is the make and model of motherboard?


If you are able to get into windows please do the following:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#3
micklacey

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AM able to boot into windows.
LAptop. Windows XP
Tosiba Tecra A9

==================================================
Dump File : Mini021511-02.dmp
Crash Time : 15/02/2011 14:19:11
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1638a8
Parameter 2 : 0x898fb5d0
Parameter 3 : 0x805512b8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021511-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini021511-01.dmp
Crash Time : 15/02/2011 11:36:45
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a16d8a0
Parameter 2 : 0x898dea80
Parameter 3 : 0x805512b8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini021411-01.dmp
Crash Time : 14/02/2011 19:20:00
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a11fad0
Parameter 2 : 0x898e49b8
Parameter 3 : 0xba4dbbb8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini021111-01.dmp
Crash Time : 11/02/2011 16:27:57
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1d6a48
Parameter 2 : 0x89890c10
Parameter 3 : 0xba4dbbb8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020411-01.dmp
Crash Time : 04/02/2011 12:23:50
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a199ad0
Parameter 2 : 0x89978440
Parameter 3 : 0xba4dbbb8
Parameter 4 : 0x00000003
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020311-01.dmp
Crash Time : 03/02/2011 16:20:23
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a128ad0
Parameter 2 : 0x8998fe68
Parameter 3 : 0xba4cfe5c
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020111-01.dmp
Crash Time : 01/02/2011 21:00:58
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x9a68a071
Parameter 3 : 0x9b815c54
Parameter 4 : 0x9b815950
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112210-01.dmp
Crash Time : 22/11/2010 17:30:34
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a22ead0
Parameter 2 : 0x89923e68
Parameter 3 : 0xba4cfe5c
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini112210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini111810-01.dmp
Crash Time : 18/11/2010 14:58:13
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a2678d0
Parameter 2 : 0x8997ada0
Parameter 3 : 0xba4dfe5c
Parameter 4 : 0x00000004
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini111810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini110810-01.dmp
Crash Time : 08/11/2010 15:44:18
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1f3740
Parameter 2 : 0x898a28f0
Parameter 3 : 0xba4cfe5c
Parameter 4 : 0x00000002
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini110110-01.dmp
Crash Time : 01/11/2010 15:46:12
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1b0ad0
Parameter 2 : 0x898becd8
Parameter 3 : 0x805512b8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini102810-01.dmp
Crash Time : 28/10/2010 20:11:35
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x99eb5071
Parameter 3 : 0x9b881c54
Parameter 4 : 0x9b881950
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini073010-01.dmp
Crash Time : 30/07/2010 11:33:04
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1e0938
Parameter 2 : 0x8949bc10
Parameter 3 : 0x805512b8
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini073010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini072810-01.dmp
Crash Time : 28/07/2010 13:50:03
Bug Check String : BUGCODE_ID_DRIVER
Bug Check Code : 0x40000080
Parameter 1 : 0x8a1a8620
Parameter 2 : 0x894a39b8
Parameter 3 : 0xba4cfe5c
Parameter 4 : 0x00000005
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini072810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================
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#4
micklacey

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sorry,,

meant to say thanks!
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#5
rshaffer61

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OK lets try this now and see if it is a driver I am seeing.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply







http://www.resplendence.com/downloads
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#6
micklacey

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hey see below for dumps. looks like didnt work correctly.

thanks

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


The following dump files were found but could not be read. These files may be corrupt:
C:\WINDOWS\Minidump\Mini020111-01.dmp
C:\WINDOWS\Minidump\Mini020311-01.dmp
C:\WINDOWS\Minidump\Mini020411-01.dmp
C:\WINDOWS\Minidump\Mini021111-01.dmp
C:\WINDOWS\Minidump\Mini021411-01.dmp
C:\WINDOWS\Minidump\Mini021511-01.dmp
C:\WINDOWS\Minidump\Mini021511-02.dmp
C:\WINDOWS\Minidump\Mini072810-01.dmp
C:\WINDOWS\Minidump\Mini073010-01.dmp
C:\WINDOWS\Minidump\Mini102810-01.dmp
C:\WINDOWS\Minidump\Mini110110-01.dmp
C:\WINDOWS\Minidump\Mini110810-01.dmp
C:\WINDOWS\Minidump\Mini111810-01.dmp
C:\WINDOWS\Minidump\Mini112210-01.dmp



No valid crash dumps have been found on your computer


--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

Crash dumps are enabled but no valid crash dumps have been found. It may be that there are problems which prevent crash dumps from being written out. Check out the following article for possible causes: If crash dumps are not written out.

In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware, power failure or a thermal issue. To troubleshoot a thermal issue, check the temperature using your BIOS setup program, check for dust in CPU and motherboard fans and if your computer is portable make sure it's located on a hard surface. Otherwise it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

Check out the following articles for more information: Troubleshooting sudden resets and shut downs.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#7
micklacey

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thanks again
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#8
rshaffer61

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Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#9
micklacey

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COOL. what you think it might be?
i can usually get the BSOD sorted but i never saw this type before.
i will have to try that probably tomorrow bcos i need for work today.


this is great forum. one of best techie forums ive found.
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#10
rshaffer61

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Thanks I'm not really sure but I'm willing to bet a system file is doinked somewhere.
If chkdsk doesn't correct it we will try SFC but before that please do the chkdsk and lets take a look at the event viewer.

  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
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#11
micklacey

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cool i will do chkdsk first as sugguested...........
does the /r flag mean that it will run automatically and fix errors itself without any user input. this is what i seem to gather from searching
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#12
rshaffer61

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does the /r flag mean that it will run automatically and fix errors itself without any user input. this is what i seem to gather from searching

Yes exactly what it means.
:D
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#13
Macboatmaster

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May be worth a look.
http://pc.toshiba-as...ce&type=Drivers
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#14
rshaffer61

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Great find Mac. ;) :D
I had a sneaking suspicion it was system file or driver. :D
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#15
Macboatmaster

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Well its nice of you to say so, but I could not understand and still cannot why the Blue Screen View does not make a further ID, is that because of the report from Who Crashed.
Its old hat now but there was also an issue of Trend Micro Anti-virus producing the same error report. I had a look it is still on the Trend Micro site.
However it does not seem to fit the parameters.
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