yesterday when i tried to open the internet with my other laptop, it wouldn't open. there were few popups with red cross. i dont know what its saying it's just error and lots of numbers and letters. then the windows firewall popup came up and said something about the security and its blocking the internet.
what's worse is that the next time i start the laptop, after a logged in, the screen suddenly goes black and then there was an automatic windows scan. there were 11 problems found and it recommended me to run defragmentation which i did. however, only 6 problems could be solve and the other 5 failed. the 5 failures were:
1. Read time of hard drive clusters less than 500ms- critical error
2. 37% of HDD space is unreadable- critical error
3. hard drive doesnt respond to system commands- critical error
4. Bad sectors on hard drive or damaged allocation table- critical error
5. Boot sector of the hard drive is damaged- critical error
the windows scan also states that to fix the remaining problems, i would need to click yes to activate but i dont have the activation key besides, the internet doesnt work so there's not much point. but it gets worse the more i restarted the laptop. windows scan is run automatically whenever i logged on but after a while it closes down suddenly.other folders i tried to open also closes down just like that.
and there was also the red cross icon on the taskbar saying 'Damaged hard drive clusters detected. Private data is at risk.' and 'RAM memory usage5 is critically high. RAM memory failure.' and 'windows cant find hard disk space.' and 'missing hard drive'.
now any documents or programmes i tried to open i couldnt. nothing works
and the bad thing is that it belongs to my mum's office -.-
what should i do and what was the cause?
Edited by aimi, 17 February 2011 - 09:49 AM.