[nekonomiko]

I tried to find a post similar to my problem before posting this, but I couldn't find one that matched the problems I'm having, so here goes. My computer won't let me boot up Windows normally, nor will it let me do a system restore (says it's unsuccessful). I haven't been able to successfully shut down Windows, so every time I start up, the black option screen comes up (safe mode, safe mode w/ networking, etc). I can boot up from there only in safe mode, or safe mode with networking, but if I select to "start at the last known good configuration", it goes to the windows screen for a couple of seconds, then loops back to the black option screen again. If I select to just "start Windows normally" from the black option screen, it goes to the windows screen for a few seconds, the screen goes bright black for a moment, then my monitor shuts off due to lack of connectivity. I have scanned my computer using Malobytes, Spybot, Super Anti-Spyware, Spyware Doctor, Hitman Pro, Spyware Blaster, Vundo, Rkill, and have used Lil Registry Cleanup. I have also scanned my computer using several antivirus programs, like AVG, Panda Cloud, Comodo, Zone Alarm, and Avast. Several of the programs found all kinds of stuff (one of which specifically was Virtuemonde) and supposedly either quarantined or removed the problems, but I am still unable to start up normally. I can't run Combo Fix in safe mode because I can't disable AVG, which I had downloaded and installed shortly before this happened. I do not have a recovery or XP disk, and I would really rather not have to reinstall everything and start from scratch if I can avoid it, I don't want to lose all my pics, files, music, etc. Any help is most certainly appreciated. Thanks for your time!

miko

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Hi,



Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.5MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  
  • Change Drivers to All
  • Change Standard Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    UXTHEME.DLL
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    winlogon.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.

[JSntgRvr]

Hi,



Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.5MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  
  • Change Drivers to All
  • Change Standard Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    UXTHEME.DLL
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    winlogon.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.