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Need Help Please ASAP.


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#1
blacky07

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My computer is running windows xp. When I get to the user login screen I click my name and enter the password. A small box then appears and informs me that the login failed and the computer is now switching me to a default guest account. It gives a detail underneath this message that says "The system has attempted to load or restore a file into the registry but that specified file is not in a registry file format. The only thing I can think of is that I have a K9 web protection program on my computer and it is currently blocking the internet because of to many block pages trying to be accessed in to little time. (No these were not porn pages so please don't spam me on that, if it were I would be reluctant to inform you about this issue.) Also I am able to login to other accounts that I made after this event. It is only the one account failing to allow me in. thank you

Edited by blacky07, 26 February 2011 - 02:41 PM.

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#2
blacky07

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Tried system restore and it did not work.
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#3
blacky07

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Well I looked in the event viewer and it states that

"Windows saved user *******/****** ****** registry while and application or service was still using the registry during log off. The memory used by the users registry has not been freed. The registry will be unloaded when it is no longer in use. "

Another event says

"Windows cannot unload your classes registry file - it is sill in use by other applications or services. The file will be unloaded when it is no longer in use."
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#4
rshaffer61

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Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#5
blacky07

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Thank you I will get back to you when all is finished.
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#6
blacky07

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Well its been nearly 48 hrs and its been sitting at stage 4 of 5 - 15% complete for the entire time....I dont think thats normal ha. So what should I do?
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#7
The Skeptic

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Switch off the computer. Hopefully you will be able to start it again. If not - try chkdsk again.

The simplest solution to your problem is to create a new user account, move your data to the new account and delete the problematic one.
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#8
blacky07

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Ok. I wanted to avoid that but I dont have many options. Thank you.
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#9
rshaffer61

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Are you still having problems with your issue?
It has been 10 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#10
blacky07

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Yes sorry, the issue was resolved but not in the way I preferred. I just made another admin account and transferred all of my files. The only real reason for trying to avoid this was losing all of my previous computer and internet settings.
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#11
rshaffer61

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Though it was inconvenient to reset the settings at least you didn't lose your data and to me is the important part.
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#12
blacky07

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. Yes data loss is terrible. So far I have been able to retrieve all of my data, I assume if you have secured data to that particular profile or 'private data'; you may have a more difficult time in retrieval.
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#13
noknojon

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Hi blacky07 -
Just as an add-on , did you ever run chkdsk /r again -
This may still fix any internal problems that you may have -
Note : Do not run this unless rshaffer61 agrees that you should do it - -

Thank You -
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#14
rshaffer61

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I would not suggest running another chkdsk /r until everything is back to normal with the programs and data.
Then before deleting anything run the chkdsk /r again to verify there is no corruption left.
Of course the completion of the transfer of data and subsequent correct running of the OS after several reboots will tell alot also.
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#15
blacky07

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Well I have found no problems yet so I could run chkdsk /r again but what harm would I be doing if it froze again and I had to pull the plug...again?
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