I work voluntary for the local Museum.
One of the computers using Windows 7 and is running Office 2010.
When the main logo for Word is clicked it opens an already finished document.
If I open Word and click File-New the same document appears.
I have tried the Repair.
I uninstalled just the Word feature and reinstalled it.
I also uninstalled the whole program and reinstalled it.
All this was done with appropiate rebooting.
The Office disc is a legitamate disc and serial numbers.
Some of the other computers use the same program as the Museum holds a multi-license.