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slow computer/ won't shut down [CLOSED]

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:tazz: I started having major problems with computer before running updates and installing SP2. Did a complete restore and started over. After installing SP2, I had problems downloading virus protection. Finally, after successfully loading Norton System Works 2005, the computer started acting weird. It would freeze when trying to shut down or restart and the only way I could get it to shut down would be holding the start button. Frustrated, I uninstalled the program and my computer still isn't acting right. Now, instead of shutting down, it restarted, and I had to again use the start button. It is running extremely slow. I'm not very computer literate and this is causing major computer rage!!! I'm in college and this semester I'm taking a course involving using computers in education. If I could get this thing running, it would take much of the stress off me. Thanks!!
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