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Crashed and Mozilla Fox wont work


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#61
rshaffer61

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OK lets check the AVG firewall settings for FireFox.


1. open AVG User Interface -> menu Tools -> Firewall settings
2. expand Profiles -> your profile (e.g. Standalone computer) -> Applications
3. click on the Mozilla application rule that you want to change... in this case look for something that says allowed or blocked for Firefox.
4. click "Delete this rule"

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#62
Cinnamoroll

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I couldn't file the part with firewall settings on avg 2011. The only thing that i found was advanced settings. I went there and i did not see firewall setting. I clicked on resident shield and nothing was blocked.
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#63
rshaffer61

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Somewhere in the settings you will find a area where you can set programs that are allowed to use the internet.
Try this:
To access and modify rules please proceed as follows:

1. Open the AVG User Interface.
2. On the Tools menu, click Firewall settings.
3. On the left pane, select Profiles -> your current profile (e.g. Directly connected to the Internet) -> Applications.

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#64
Cinnamoroll

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good news. ff start working again.
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#65
rshaffer61

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YEAHHHHHHH!!!!!! did the last instructions work or was there something else you did?
Do tell please.
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#66
Cinnamoroll

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I tried following your modifying instructions but I couldn't find it (i think i'm slow...) Therefore, i chcecked window firewall advanced searched and I don't see ff or avg. So i just shut down my laptop. When I opened up this morning, i clicked ff (safe mode) and gave me a list of what i should exclude. I didin't check any, so I just clicked "continune." When ff pops up, i closed the window and clicked ff (not in safe mode). And that was it.


Btw for avg should i have the scanner scan for tracking cookies as well?
Also can i remove Whocrashed and TFC?



P.s. my computer is opening normally. so the reboot issue is solved right?
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#67
rshaffer61

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So do you have both Windows Firewall and AVG firewall running at the same time? One needs to be disabled since that will cause exactly the issue you were having.

Btw for avg should i have the scanner scan for tracking cookies as well?

You can and delete them if you wish. They do no harm but only serve as a road map of where you have been online.


Also can i remove Whocrashed and TFC?

WhoCrashed is not needed but the TFC I would keep just to do a thorough cleaning of your temp files and cache once a week or so. It will help keep the system running good.

P.s. my computer is opening normally. so the reboot issue is solved right?

At this point I would say yes. You are not getting any reboot problems now are you?
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#68
Cinnamoroll

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So do you have both Windows Firewall and AVG firewall running at the same time? One needs to be disabled since that will cause exactly the issue you were having.

I'm not sure.

Also can i remove Whocrashed and TFC?

WhoCrashed is not needed but the TFC I would keep just to do a thorough cleaning of your temp files and cache once a week or so. It will help keep the system running good.

ok

P.s. my computer is opening normally. so the reboot issue is solved right?

At this point I would say yes. You are not getting any reboot problems now are you?


no problems :D
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#69
rshaffer61

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This is so great to hear and I'm sure a relieve for you. :D
Is there anything else I can assist you with or are you happy with everything now? :D
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#70
Cinnamoroll

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how do you check if Windows Firewall and AVG firewall running at the same time?
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#71
rshaffer61

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Go HERE to Microsoft's site. Very simple and just a few clicks of the mouse to disable Windows Firewall.
NOTE: Only do this if you are sure AVG's Firewall is enable.
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#72
Cinnamoroll

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Go HERE to Microsoft's site. Very simple and just a few clicks of the mouse to disable Windows Firewall.
NOTE: Only do this if you are sure AVG's Firewall is enable.



when i clicked window firewall i don't see AVG firewall. Does that mean AVG firewall is not enable?
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#73
rshaffer61

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Do you have AVG firewall installed or just AVG anti virus?
Do you know what AVG exactly you have installed? Anti virus or Security suite?
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#74
Cinnamoroll

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I only installed AVG anti-virus.
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#75
rshaffer61

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OK then DO NOT DISABLE WINDOWS FIREWALL
You are good at this point. With just Windows Firewall and FF is now working you are good to go.
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