[BikerDR]

Essex Boy helped me in the Malware forum on a few software issues and has decided I would be best served by this forum for the balance.
My computer heats up and shuts down when it is under a multitask load. SpeedFan shows only 2 readings and according to EB they are too high.
My CD/DVD drive is not being reconized in "My Computer". I can open it place a cd into it, it will run for a while , not be reconized and then quit trying.
Looking for help with these issues.
BikerDR

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First lets see about the cdrom drive.

Broni's canned speech:

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions

[rshaffer61]

First lets see about the cdrom drive.

Broni's canned speech:

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions

[BikerDR]

Hello,
I read though the instuctionsyou gave me. It took a while as I got a little confused. The problem it seems is that I don't have a DVD/CDrom listed under the Device Maneger section. The Primary IDE does have a big yellow mark next to it. The player does start up then quits when a cd is placed in it.

BikerDr

[rshaffer61]

If your system has a second IDE controller try connecting the dvd drive to that controller.
If only one IDE controller is available then I assume the hd is a SATA drive then correct?

[BikerDR]

I'm sorry but I am not very computer savvy. How would I Connect the DVd drive to the secondary IDE controler? In the device manager it shows a primary and secondary IDE.
I have no idea what a SATA hd means much less how to tell if my hd is one. I be believe that my HD is the item listed in the device manager as Fujitsu MHV2040AH.

BikerDR

[rshaffer61]

OK from the model number you listed it seems you have a laptop. Is that right?

[BikerDR]

Yes, it is a Dell Inspiron 1150.

BikerDR

[rshaffer61]

OK well that makes it a little different to work with then.
You can't simply change the controller like you can on a desktop.
Please do the following:

Please Go to

1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[BikerDR]

I have found the print screen key. It shares the the "Insert" Key. In Blue lettering under the Insert is "Print SCRN". Any idea how I activate the Print screen function?

BikerDR

[rshaffer61]

You may have to use the shift key while using the print key. Like when you shift from numbers to the signs on the number keys.

[Macboatmaster]

Hi
Not that it appears to be related directly to the apparent overheating issue, but this first came to notice in September LAST year., when you were being helped in the Malware forum

1) My DVD/CD player tries to start up but then stops. Device manager shows an error to the Primary IDE Channel. the error is "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

It also became apparent that you had only 512 of ram installed.
Whilst XP will run with 512 of ram, it will not run the system, and all you had installed, when on that Malware thread, especially when multi-tasking.
The result can only ever be that the virtual memory is constantly using your hard drive as ram.

I think, in relation to the reported 75C temp at idle, you will find that this was quite a common problem on that dell inspiron and many people cured it with the use of a compressed air can
However the real solution I think, depending on your capabilities, is on the following link.
http://support.dell....e_documentation

The service manual, basically removal of the hinge cover, the keyboard and the EMI (Elecrical Interference) shield, then you can clean the coooling fins..
My concern is that if you are still running it, as you were on the thread last year, one day you are in danger of frying something.


CAUTION DO NOT remove the actual thermal cooling assembly.

Edited by Macboatmaster, 11 March 2011 - 03:11 PM.

[BikerDR]

I think you'll get what you need in the attachment.

BikerDr

Attached Files

•  screen shot 2.bmp   576.05KB   176 downloads

[rshaffer61]

I am getting no picture in the attachment.
Lets see if we can check the temps.
Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

[Macboatmaster]

rhaffer61

Just to confirm
I am getting no picture in the attachment.

Neither am I.
screenshot bmp?
screenshot JPEG

Save as file type JPEG and save it to your Desktop

Edited by Macboatmaster, 11 March 2011 - 03:15 PM.

[rshaffer61]

Go back to post 8 and redo the steps but this time save the file as jpeg and then attach it to your next post. Also please do the speedfan steps and include that screenshot also.