Brand New Laptop Blue Screen
Posted 13 March 2011 - 02:35 AM
Posted 13 March 2011 - 04:28 AM
Lets try a different file.
Download SeaTools DOS cd ISO and burn it using imgburn
Leave disk in cdrom drive when done and reboot.
If done right the system should boot to the cdrom right after first post screen and never enter windows.
Posted 13 March 2011 - 03:24 PM
Posted 13 March 2011 - 03:31 PM
So now lets look at some other options.
Lets see what you have in your startup
Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
Posted 13 March 2011 - 05:05 PM
Also, since my laptop doesn't always bluescreen right away...sometimes it only seems to do it when trying to update or like before when I tried to do the reinstall via the windows home premium disc. Other time's it's blue screened while starting up or opening windows in Firefox...how can I be sure that disabling certain start up processes are the answer?
Posted 13 March 2011 - 06:15 PM
Alps Pointing device driver
Realtek HD Audio
Posted 13 March 2011 - 07:56 PM
Posted 13 March 2011 - 08:08 PM
What update are you trying to install?
Posted 13 March 2011 - 08:20 PM
Posted 13 March 2011 - 08:28 PM
So at this point everything is installed and working except for the SP1 that keeps failing to install correct?
Posted 13 March 2011 - 08:39 PM
Then you repeated for the next program right?
OR did you download everything, scan everything and then install all the programs?
The reason I ask is we might be able to narrow this down to a specific program that started all this.
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