Ive been following the conversation between beefwaffle & michaelg9 about the Fake anti-virus program called "HardDrive" hijacked my computer because I have had the same problem & just wondered what the next step was after I have copied the C:\OTL.txt file to my USB.
To recap…
When my computer starts up, I log in & then it goes into safe mood with no icons etc and then a error message appears..
Windows Boot Failure
Press 'OK' to fix boot failure
2) When I press 'OK' to the prompt above, another window appears with the following message:
Disk Diagnostics
Windows Disk Diagnostics Tool will scan the system to identify performance issues
Check disk options:
• Check hard drive sector
• Check file system integrity
Start Cancel
3) When I hit the start button the following error message appears:
Windows detected a hard disk problem
A problem with the hard disk has been detected.
It is strongly recommended that you download and install the following certified software to fix the detected hard drive error.
Do you want to download the recommended software?
OK Cancel
4) When I select the 'Cancel' button it takes me back to step 2 (i.e. Disk Diagnostics error) and if I select the OK button - nothing happens, no more error messages and desktop is still empty.
Any help please would be great.
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