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#46
rshaffer61

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So you are running with a generic driver now correct or have you installed the new driver already?
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#47
chantal7

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I have uninstalled Catalyst and The video driver and have not installed the new one yet. I wasn't sure if I needed to reboot after uninstalling.
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#48
rshaffer61

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Go ahead and reboot back to normal mode.
Once there and if you are prompted for the driver then if you are given the option of you have the disk then click that.
Then install the driver from the file you downloaded.
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#49
chantal7

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Go ahead and reboot back to normal mode.
Once there and if you are prompted for the driver then if you are given the option of you have the disk then click that.
Then install the driver from the file you downloaded.


The thing is I did not uninstall in safe mode... I uninstalled in normal mode. Will that be an issue?

I re-booted and installed it. Didn't see any errors like I did before while installing. Thanks for the help, hopefully this works out!

Edited by rshaffer61, 21 March 2011 - 09:07 AM.

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#50
rshaffer61

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I re-booted and installed it. Didn't see any errors like I did before while installing. Thanks for the help, hopefully this works out!

:D :D ;)
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#51
chantal7

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I re-booted and installed it. Didn't see any errors like I did before while installing. Thanks for the help, hopefully this works out!

:D :D ;)


Thank you EVER so much!
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#52
rshaffer61

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Everything working now correctly?
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#53
chantal7

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Everything working now correctly?


So far so good! I will play a game and listen to some music later on today to see how it goes, it crashed on me last time I did that.
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#54
rshaffer61

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Are you still having problems with your issue or is everything now running correctly?
It has been 4 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#55
chantal7

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Are you still having problems with your issue or is everything now running correctly?
It has been 4 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.


It has been resolved. Updating the video driver was the part I think that helped resolve the issue because after that I haven't had the issue come back.
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#56
rshaffer61

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That is great to hear. Thank you for the update and the step that resolved your issue.
Congratulations. :D for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :D ;)
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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#57
chantal7

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That is great to hear. Thank you for the update and the step that resolved your issue.
Congratulations. :D for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :D ;)
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible


No, thank YOU for all of your help! I will let you know within a month or so how everything works out. I am going to save this topic.
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#58
rshaffer61

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No worry we don't close topics and you can always get to it from your profile here on GTG. Just look at your profile and to the right you will see a tab named Topics.
Just click on it and you can see every topic you have started.
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#59
chantal7

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No worry we don't close topics and you can always get to it from your profile here on GTG. Just look at your profile and to the right you will see a tab named Topics.
Just click on it and you can see every topic you have started.


Ah, yes - thanks, that I will keep in mind. But I'll still save it for quick-reference :D
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#60
chantal7

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Just because I said everything was okay, it haunts me again.

BSOD
Screen:

http://i28.photobuck...nfiniteLoop.jpg
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