[Sara10]

Hi,

I have purchased and installed Trend Micro Security in November 2010. It was working fine, now it has turned off and won't turn on.
As I click on the shortcut on my desktop, a pop-up window asks me if I want to allow the program to make changes to this computer, I click YES, but nothing happens.
I have Windows 7. Please help!

[Advertisements]

Hi there let me see what you have
Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it


Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

THEN

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click on Minimal Output at the top
• Click on Scan all users
• Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
• Double click inside the Custom Scan box at the bottom
• A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
• Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
• Select scan.txt and click Open. Writing will now appear under the Custom Scan box
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

[Essexboy]

Hi there let me see what you have
Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it


Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

THEN

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click on Minimal Output at the top
• Click on Scan all users
• Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
• Double click inside the Custom Scan box at the bottom
• A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
• Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
• Select scan.txt and click Open. Writing will now appear under the Custom Scan box
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

[Sara10]

Hello,
here is the log of aswMBR:

aswMBR version 0.9.4 Copyright© 2011 AVAST Software
Run date: 2011-03-13 16:43:15
-----------------------------
16:43:15.651 OS Version: Windows 6.1.7600
16:43:15.651 Number of processors: 2 586 0x1C0A
16:43:15.651 ComputerName: M-PC UserName: M
16:43:16.181 Initialize success
16:43:19.020 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
16:43:19.036 Disk 0 Vendor: Hitachi_ PB2O Size: 238475MB BusType: 3
16:43:19.051 Disk 0 MBR read successfully
16:43:19.067 Disk 0 MBR scan
16:43:19.067 Disk 0 scanning sectors +488392065
16:43:19.114 Disk 0 scanning C:\windows\system32\drivers
16:43:24.262 Service scanning
16:43:27.179 Disk 0 trace - called modules:
16:43:27.195 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll iaStor.sys
16:43:27.195 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85367ac8]
16:43:27.195 3 CLASSPNP.SYS[885a259e] -> nt!IofCallDriver -> [0x8496e3a8]
16:43:27.210 5 ACPI.sys[87e3a3b2] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x84551028]
16:43:27.210 Scan finished successfully

_______________________________________________________________
and this is OTL.Txt

OTL logfile created on: 3/13/2011 4:50:30 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\M\Desktop
Starter Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 72.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 100.00 Gb Total Space | 36.18 Gb Free Space | 36.18% Space Free | Partition Type: NTFS
Drive D: | 122.87 Gb Total Space | 20.40 Gb Free Space | 16.60% Space Free | Partition Type: NTFS

Computer Name: M-PC | User Name: M | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\M\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\real\realplayer\Update\realsched.exe (RealNetworks, Inc.)
PRC - C:\Program Files\ASUS\LiveUpdate\LiveUpdate.exe ()
PRC - C:\Windows\AsScrPro.exe (ASUS)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\EeePC\SHE\SuperHybridEngine.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\EeePC\HotkeyService\HotkeyService.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\ASUS\Eee Docking\Eee Docking.exe ()
PRC - C:\Program Files\ASUS\SystemSetting\WallPaperAgent.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\ASUS\Game Park\GameConsole\OberonGameConsoleService.exe ()
PRC - C:\Program Files\EeePC\HotkeyService\HotKeyMon.exe (ASUSTeK Computer Inc.)
PRC - C:\Windows\System32\AsusService.exe ()
PRC - C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe (Broadcom Corporation.)
PRC - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
PRC - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Broadcom Corporation.)
PRC - C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
PRC - C:\Windows\System32\taskhost.exe (Microsoft Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)


========== Modules (SafeList) ==========

MOD - C:\Users\M\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (Amsp) -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe (Trend Micro Inc.)
SRV - (OberonGameConsoleService) -- C:\Program Files\Asus\Game Park\GameConsole\OberonGameConsoleService.exe ()
SRV - (AsusService) -- C:\Windows\System32\AsusService.exe ()
SRV - (btwdins) -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Broadcom Corporation.)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (IAANTMON) Intel® -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)


========== Driver Services (SafeList) ==========

DRV - (tmcomm) -- C:\Windows\System32\drivers\tmcomm.sys (Trend Micro Inc.)
DRV - (tmtdi) -- C:\Windows\System32\drivers\tmtdi.sys (Trend Micro Inc.)
DRV - (tmactmon) -- C:\Windows\System32\drivers\tmactmon.sys (Trend Micro Inc.)
DRV - (tmevtmgr) -- C:\Windows\System32\drivers\tmevtmgr.sys (Trend Micro Inc.)
DRV - (athr) -- C:\Windows\System32\drivers\athr.sys (Atheros Communications, Inc.)
DRV - (L1C) NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20) -- C:\Windows\System32\drivers\L1C62x86.sys (Atheros Communications, Inc.)
DRV - (kbfiltr) -- C:\Windows\System32\drivers\kbfiltr.sys ( )
DRV - (WinUsb) -- C:\Windows\System32\drivers\winusb.sys (Microsoft Corporation)
DRV - (AsUpIO) -- C:\Windows\System32\drivers\AsUpIO.sys ()
DRV - (btusbflt) -- C:\Windows\System32\drivers\btusbflt.sys (Broadcom Corporation.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
IE - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://eeepc.asus.com [binary data]
IE - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://eeepc.asus.com [binary data]
IE - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
IE - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..extensions.enabledItems: {ABDE892B-13A8-4d1b-88E6-365A6E755758}:14.0.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..keyword.URL: "http://search.yahoo....h?fr=mcafee&p="

FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2010/11/25 10:18:36 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/12/14 21:09:09 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/12/14 21:09:10 | 000,000,000 | ---D | M]

[2010/04/28 23:59:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Extensions
[2010/08/10 11:47:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Firefox\Profiles\dufa7285.default\extensions
[2010/04/28 23:59:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Firefox\Profiles\s3lrztp9.default\extensions
[2011/03/06 20:04:04 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2010/11/05 11:11:53 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/11/17 08:27:47 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2011/03/06 20:04:05 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
[2010/11/25 10:18:36 | 000,000,000 | ---D | M] (RealPlayer Browser Record Plugin) -- C:\PROGRAMDATA\REAL\REALPLAYER\BROWSERRECORDPLUGIN\FIREFOX\EXT
[2011/02/02 22:40:24 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
[2010/12/12 21:33:35 | 000,002,024 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2009/06/10 17:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (ASUS Windows 7 Starter Helper) - {D381FF29-7CFB-4D4E-B92A-C4EDDC696614} - C:\Program Files\ASUS\SystemSetting\StarterHelper.dll (ASUSTeK Computer Inc.)
O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe (ASUS)
O4 - HKLM..\Run: [Eee Docking] C:\Program Files\ASUS\Eee Docking\Eee Docking.exe ()
O4 - HKLM..\Run: [HotkeyMon] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [HotkeyService] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [LiveUpdate] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [OOBESetup] C:\Program Files\asus\OOBERegBackup\OOBERegBackup.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [SuperHybridEngine] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
O4 - HKLM..\Run: [TkBellExe] c:\program files\real\realplayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe (Trend Micro Inc.)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicr...osoft/wrc32.ocx (WRC Class)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.15.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKU\S-1-5-21-127967441-3655122739-4014252201-1000 Winlogon: Shell - (C:\Program Files\asus\SystemSetting\WallPaperAgent.exe) - C:\Program Files\ASUS\SystemSetting\WallPaperAgent.exe (ASUSTeK Computer Inc.)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 17:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{86b812c6-9d6b-11df-814b-1c4bd60664b3}\Shell - "" = AutoRun
O33 - MountPoints2\{86b812c6-9d6b-11df-814b-1c4bd60664b3}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: MSVideo8 - C:\windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\windows\System32\iccvid.dll (Radius Inc.)

MsConfig - State: "services" - 0

SafeBootMin: AppMgmt - Service
SafeBootMin: Base - Driver Group
SafeBootMin: Boot Bus Extender - Driver Group
SafeBootMin: Boot file system - Driver Group
SafeBootMin: File system - Driver Group
SafeBootMin: Filter - Driver Group
SafeBootMin: HelpSvc - Service
SafeBootMin: NTDS - File not found
SafeBootMin: PCI Configuration - Driver Group
SafeBootMin: PNP Filter - Driver Group
SafeBootMin: Primary disk - Driver Group
SafeBootMin: sacsvr - Service
SafeBootMin: SCSI Class - Driver Group
SafeBootMin: System Bus Extender - Driver Group
SafeBootMin: vmms - Service
SafeBootMin: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootMin: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootMin: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootMin: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootMin: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

SafeBootNet: AppMgmt - Service
SafeBootNet: Base - Driver Group
SafeBootNet: Boot Bus Extender - Driver Group
SafeBootNet: Boot file system - Driver Group
SafeBootNet: File system - Driver Group
SafeBootNet: Filter - Driver Group
SafeBootNet: HelpSvc - Service
SafeBootNet: Messenger - Service
SafeBootNet: NDIS Wrapper - Driver Group
SafeBootNet: NetBIOSGroup - Driver Group
SafeBootNet: NetDDEGroup - Driver Group
SafeBootNet: Network - Driver Group
SafeBootNet: NetworkProvider - Driver Group
SafeBootNet: NTDS - File not found
SafeBootNet: PCI Configuration - Driver Group
SafeBootNet: PNP Filter - Driver Group
SafeBootNet: PNP_TDI - Driver Group
SafeBootNet: Primary disk - Driver Group
SafeBootNet: rdsessmgr - Service
SafeBootNet: sacsvr - Service
SafeBootNet: SCSI Class - Driver Group
SafeBootNet: Streams Drivers - Driver Group
SafeBootNet: System Bus Extender - Driver Group
SafeBootNet: TDI - Driver Group
SafeBootNet: vmms - Service
SafeBootNet: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootNet: WudfUsbccidDriver - Driver
SafeBootNet: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet: {50DD5230-BA8A-11D1-BF5D-0000F805F530} - Smart card readers
SafeBootNet: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootNet: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootNet: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootNet: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootNet: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

ActiveX: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} - Java (Sun)
ActiveX: {22d6f312-b0f6-11d0-94ab-0080c74c7e95} - Microsoft Windows Media Player 12.0
ActiveX: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
ActiveX: {3af36230-a269-11d1-b5bf-0000f8051515} - Offline Browsing Pack
ActiveX: {3C3901C5-3455-3E0A-A214-0B093A5070A6} - .NET Framework
ActiveX: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "%ProgramFiles%\Windows Mail\WinMail.exe" OCInstallUserConfigOE
ActiveX: {44BBA855-CC51-11CF-AAFA-00AA00B6015F} - DirectDrawEx
ActiveX: {45ea75a0-a269-11d1-b5bf-0000f8051515} - Internet Explorer Help
ActiveX: {4f645220-306d-11d2-995d-00c04f98bbc9} - Microsoft Windows Script 5.6
ActiveX: {5fd399c0-a70a-11d1-9948-00c04f98bbc9} - Internet Explorer Setup Tools
ActiveX: {630b1da0-b465-11d1-9948-00c04f98bbc9} - Browsing Enhancements
ActiveX: {6BF52A52-394A-11d3-B153-00C04F79FAA6} - Microsoft Windows Media Player
ActiveX: {6fab99d0-bab8-11d1-994a-00c04f98bbc9} - MSN Site Access
ActiveX: {7790769C-0471-11d2-AF11-00C04FA35D02} - Address Book 7
ActiveX: {7C028AF8-F614-47B3-82DA-BA94E41B1089} - .NET Framework
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4340} - regsvr32.exe /s /n /i:U shell32.dll
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4383} - C:\Windows\System32\ie4uinit.exe -BaseSettings
ActiveX: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - C:\Windows\system32\Rundll32.exe C:\Windows\system32\mscories.dll,Install
ActiveX: {9381D8F2-0288-11D0-9501-00AA00B911A5} - Dynamic HTML Data Binding
ActiveX: {C9E9A340-D1F1-11D0-821E-444553540600} - Internet Explorer Core Fonts
ActiveX: {D27CDB6E-AE6D-11CF-96B8-444553540000} - Adobe Flash Player
ActiveX: {de5aed00-a4bf-11d1-9948-00c04f98bbc9} - HTML Help
ActiveX: {E92B03AB-B707-11d2-9CBD-0000F87A369E} - Active Directory Service Interface
ActiveX: >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} - %SystemRoot%\system32\unregmp2.exe /ShowWMP
ActiveX: >{26923b43-4d38-484f-9b9e-de460746276c} - C:\Windows\System32\ie4uinit.exe -UserIconConfig
ActiveX: >{60B49E34-C7CC-11D0-8953-00A0C90347FF} - "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

========== Files/Folders - Created Within 30 Days ==========

[2011/03/13 16:44:52 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\M\Desktop\OTL.exe
[2011/03/13 16:41:50 | 000,566,272 | ---- | C] (AVAST Software) -- C:\Users\M\Desktop\aswMBR.exe
[2011/03/06 20:04:16 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2009/10/06 09:08:27 | 000,013,880 | ---- | C] ( ) -- C:\windows\System32\drivers\kbfiltr.sys

========== Files - Modified Within 30 Days ==========

[2011/03/13 16:46:19 | 000,009,696 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/13 16:46:19 | 000,009,696 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/13 16:44:59 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\M\Desktop\OTL.exe
[2011/03/13 16:44:34 | 000,624,178 | ---- | M] () -- C:\windows\System32\perfh009.dat
[2011/03/13 16:44:34 | 000,106,522 | ---- | M] () -- C:\windows\System32\perfc009.dat
[2011/03/13 16:43:50 | 000,000,512 | ---- | M] () -- C:\Users\M\Desktop\MBR.dat
[2011/03/13 16:41:53 | 000,566,272 | ---- | M] (AVAST Software) -- C:\Users\M\Desktop\aswMBR.exe
[2011/03/13 16:39:03 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2011/03/13 16:38:57 | 1602,887,680 | -HS- | M] () -- C:\hiberfil.sys
[2011/02/18 00:00:44 | 000,301,448 | ---- | M] () -- C:\windows\System32\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2011/03/13 16:43:50 | 000,000,512 | ---- | C] () -- C:\Users\M\Desktop\MBR.dat
[2010/05/04 00:20:44 | 000,006,144 | ---- | C] () -- C:\windows\System32\drivers\ASUSHWIO.SYS
[2010/04/30 00:00:40 | 000,003,584 | ---- | C] () -- C:\Users\M\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/11/10 20:02:27 | 000,219,136 | ---- | C] () -- C:\windows\System32\AsusService.exe
[2009/11/10 20:02:27 | 000,021,864 | ---- | C] () -- C:\windows\AsAcpiSvrLang.ini
[2009/11/10 20:00:14 | 000,013,931 | ---- | C] () -- C:\windows\System32\RaCoInst.dat
[2009/11/10 19:49:39 | 000,131,368 | ---- | C] () -- C:\ProgramData\FullRemove.exe
[2009/11/10 19:42:59 | 000,011,448 | ---- | C] () -- C:\windows\System32\drivers\AsUpIO.sys
[2009/11/10 19:42:49 | 000,001,769 | ---- | C] () -- C:\windows\Language_trs.ini
[2009/08/03 18:07:42 | 000,403,816 | ---- | C] () -- C:\windows\System32\OGACheckControl.dll
[2009/08/03 18:07:42 | 000,230,768 | ---- | C] () -- C:\windows\System32\OGAEXEC.exe
[2009/07/14 00:57:37 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
[2009/07/14 00:33:53 | 000,301,448 | ---- | C] () -- C:\windows\System32\FNTCACHE.DAT
[2009/07/13 22:05:48 | 000,624,178 | ---- | C] () -- C:\windows\System32\perfh009.dat
[2009/07/13 22:05:48 | 000,291,294 | ---- | C] () -- C:\windows\System32\perfi009.dat
[2009/07/13 22:05:48 | 000,106,522 | ---- | C] () -- C:\windows\System32\perfc009.dat
[2009/07/13 22:05:48 | 000,031,548 | ---- | C] () -- C:\windows\System32\perfd009.dat
[2009/07/13 22:05:05 | 000,000,741 | ---- | C] () -- C:\windows\System32\NOISE.DAT
[2009/07/13 22:04:11 | 000,215,943 | ---- | C] () -- C:\windows\System32\dssec.dat
[2009/07/13 19:55:01 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
[2009/07/13 19:51:43 | 000,073,728 | ---- | C] () -- C:\windows\System32\BthpanContextHandler.dll
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\windows\System32\BWContextHandler.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\windows\System32\mlang.dat

========== LOP Check ==========

[2010/09/30 10:47:46 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\E-Cam
[2010/09/26 22:19:22 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\ooVoo Details
[2010/12/12 21:42:15 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\Smart Screen Recorder Pro
[2010/11/22 09:50:09 | 000,032,584 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Files - Unicode (All) ==========
[2010/12/09 12:17:29 | 000,106,087 | ---- | M] ()(C:\Users\M\Documents\????? ????.docx) -- C:\Users\M\Documents\سرويس كتاب.docx
[2010/12/09 12:17:26 | 000,106,087 | ---- | C] ()(C:\Users\M\Documents\????? ????.docx) -- C:\Users\M\Documents\سرويس كتاب.docx

< End of report >

__________________________________________________________________
and Extras.Txt

OTL Extras logfile created on: 3/13/2011 4:50:30 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\M\Desktop
Starter Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 72.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 100.00 Gb Total Space | 36.18 Gb Free Space | 36.18% Space Free | Partition Type: NTFS
Drive D: | 122.87 Gb Total Space | 20.40 Gb Free Space | 16.60% Space Free | Partition Type: NTFS

Computer Name: M-PC | User Name: M | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\.DEFAULT\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

[HKEY_USERS\S-1-5-18\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{185AFA7A-F63E-450B-94AA-011CAC18090E}" = E-Cam
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java™ 6 Update 24
"{28006915-2739-4EBE-B5E8-49B25D32EB33}" = Atheros Client Installation Program
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
"{38E5A3B1-ADF1-47E0-8024-76310A30EB36}" = LiveUpdate
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features
"{587178E7-B1DF-494E-9838-FA4DD36E873C}" = ASUSUpdate for Eee PC
"{61AD15B2-50DB-4686-A739-14FE180D4429}" = Windows Live ID Sign-in Assistant
"{6333FC29-BFE5-4024-AC78-958A1A7555D1}" = EeeSplendid
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{71C0E38E-09F2-4386-9977-404D4F6640CD}" = Hotkey Service
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}" = Chicken Invaders 2
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{88F08F98-12BC-4613-81A2-8F9B88CFC73E}" = Super Hybrid Engine
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}" = Ralink RT2860 Wireless LAN Card
"{90120000-0015-040C-0000-0000000FF1CE}" = Microsoft Office Access MUI (French) 2007
"{90120000-0015-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-040C-0000-0000000FF1CE}" = Microsoft Office Excel MUI (French) 2007
"{90120000-0016-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0017-040C-0000-0000000FF1CE}" = Microsoft Office SharePoint Designer MUI (French) 2007
"{90120000-0017-040C-0000-0000000FF1CE}_OMUI.fr-fr_{CCDA3DD6-E33D-4D75-B7C9-FF585580CE83}" = Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-040C-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (French) 2007
"{90120000-0018-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-040C-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (French) 2007
"{90120000-0019-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-040C-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (French) 2007
"{90120000-001A-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-040C-0000-0000000FF1CE}" = Microsoft Office Word MUI (French) 2007
"{90120000-001B-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0401-0000-0000000FF1CE}" = Microsoft Office Proof (Arabic) 2007
"{90120000-001F-0401-0000-0000000FF1CE}_OMUI.fr-fr_{14809F99-C601-4D4A-9391-F1E8FAA964C5}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0407-0000-0000000FF1CE}" = Microsoft Office Proof (German) 2007
"{90120000-001F-0407-0000-0000000FF1CE}_OMUI.de-de_{A0516415-ED61-419A-981D-93596DA74165}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0407-0000-0000000FF1CE}_OMUI.fr-fr_{A0516415-ED61-419A-981D-93596DA74165}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0407-0000-0000000FF1CE}_OMUI.it-it_{A0516415-ED61-419A-981D-93596DA74165}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0407-0000-0000000FF1CE}_OMUI.nl-nl_{A0516415-ED61-419A-981D-93596DA74165}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_OMUI.de-de_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_OMUI.fr-fr_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_OMUI.it-it_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}_OMUI.nl-nl_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_OMUI.de-de_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_OMUI.fr-fr_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_OMUI.it-it_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}_OMUI.nl-nl_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0413-0000-0000000FF1CE}" = Microsoft Office Proof (Dutch) 2007
"{90120000-001F-0413-0000-0000000FF1CE}_OMUI.fr-fr_{D66D5A44-E480-4BA4-B4F2-C554F6B30EBB}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0413-0000-0000000FF1CE}_OMUI.nl-nl_{D66D5A44-E480-4BA4-B4F2-C554F6B30EBB}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}_OMUI.fr-fr_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-002C-040C-0000-0000000FF1CE}" = Microsoft Office Proofing (French) 2007
"{90120000-0044-040C-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (French) 2007
"{90120000-0044-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-040C-0000-0000000FF1CE}" = Microsoft Office Shared MUI (French) 2007
"{90120000-006E-040C-0000-0000000FF1CE}_OMUI.fr-fr_{B165D3C2-40AE-4D39-86F7-E5C87C4264C0}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-040C-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (French) 2007
"{90120000-00A1-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-040C-0000-0000000FF1CE}" = Microsoft Office Groove MUI (French) 2007
"{90120000-00BA-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0100-040C-0000-0000000FF1CE}" = Microsoft Office O MUI (French) 2007
"{90120000-0100-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0101-040C-0000-0000000FF1CE}" = Microsoft Office X MUI (French) 2007
"{90120000-0101-040C-0000-0000000FF1CE}_OMUI.fr-fr_{AE187E0D-EBA5-4EE1-A397-BF1A577CB24C}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}" = WIDCOMM Bluetooth Software
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{ABBD4BA8-6703-40D2-AB1E-5BB1F7DB49A4}" = Trend Micro Security
"{ABBD4BA9-6703-40D2-AB1E-5BB1F7DB49A4}" = Trend Micro Security
"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.1 MUI
"{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{BB5E5F87-E939-4974-A006-2B4A2F60EEA3}_is1" = Game Park Console
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.1
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F3D2DEDC-4732-4188-8A3A-1A3FFBD4D6C8}" = ebi.BookReader3J
"{F58C1D44-4AC9-48E8-9049-7A6CDFCB415C}" = LocaleMe
"{FAD8718D-950E-468D-BDE2-17D4D6F1EA6A}" = FontResizer
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ASUS VIBE" = ASUS VIBE
"B41C7C96D83162A676DA7365ADEFD6C1AF62A4EE" = Windows Driver Package - Broadcom Bluetooth (07/17/2009 6.2.0.9403)
"B5C82F3814F82FB37F1513B3185399BD88892B08" = Windows Driver Package - Broadcom Bluetooth (07/29/2009 6.1.7100.0)
"BF20603967CFDCB2BBF91950E8A56DFBC5C833FE" = Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800)
"Eee Docking_is1" = Eee Docking 3.3.0
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox (3.6.13)" = Mozilla Firefox (3.6.13)
"OMUI.fr-fr" = Microsoft Office Language Pack 2007 - French/Français
"OOBERegBackup_is1" = OOBERegBackup
"RealPlayer 12.0" = RealPlayer
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"SystemSetting_is1" = SystemSetting
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Adobe ConnectNow Add-in" = Adobe ConnectNow Add-in
"Usmleworld QBank" = Usmleworld QBank
"Usmleworld SimExam" = Usmleworld SimExam

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/16/2010 5:05:27 PM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/18/2010 12:49:20 AM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/18/2010 3:14:56 PM | Computer Name = M-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR"
of attribute "version" in element "assemblyIdentity" is invalid.

Error - 12/22/2010 12:51:13 AM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/24/2010 12:31:35 AM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/24/2010 12:32:23 AM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/24/2010 10:00:51 PM | Computer Name = M-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR"
of attribute "version" in element "assemblyIdentity" is invalid.

Error - 12/26/2010 12:51:28 AM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/26/2010 9:38:07 PM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 12/27/2010 8:04:11 PM | Computer Name = M-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\program files\real\realplayer\plugins\rmxrend.dll".
Dependent
Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.

[ OSession Events ]
Error - 12/15/2010 10:49:39 AM | Computer Name = M-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 80
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 1/18/2011 11:33:11 AM | Computer Name = M-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 1/18/2011 1:53:49 PM | Computer Name = M-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 1/18/2011 4:09:49 PM | Computer Name = M-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 1/19/2011 11:18:33 PM | Computer Name = M-PC | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{EDA7174C-2E2B-4F15-915C-34AD0B7D610D}
because another computer on the network has the same name. The server could not
start.

Error - 1/19/2011 11:18:33 PM | Computer Name = M-PC | Source = NetBT | ID = 4321
Description = The name "M-PC :20" could not be registered on the interface
with IP address 192.168.15.100. The computer with the IP address 192.168.15.101
did not allow the name to be claimed by this computer.

Error - 1/19/2011 11:18:33 PM | Computer Name = M-PC | Source = NetBT | ID = 4321
Description = The name "M-PC :0" could not be registered on the interface
with IP address 192.168.15.100. The computer with the IP address 192.168.15.101
did not allow the name to be claimed by this computer.

Error - 1/22/2011 10:33:22 PM | Computer Name = M-PC | Source = NetBT | ID = 4321
Description = The name "M-PC :0" could not be registered on the interface
with IP address 192.168.15.100. The computer with the IP address 192.168.15.101
did not allow the name to be claimed by this computer.

Error - 1/22/2011 10:33:28 PM | Computer Name = M-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 1/22/2011 10:33:29 PM | Computer Name = M-PC | Source = NetBT | ID = 4321
Description = The name "M-PC :20" could not be registered on the interface
with IP address 192.168.15.100. The computer with the IP address 192.168.15.101
did not allow the name to be claimed by this computer.

Error - 1/22/2011 10:33:29 PM | Computer Name = M-PC | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{EDA7174C-2E2B-4F15-915C-34AD0B7D610D}
because another computer on the network has the same name. The server could not
start.


< End of report >

__________________________________________________

Thanks!

[Essexboy]

Hi nothing readilly apparent there so lets now look at the drivers

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  FF - prefs.js..browser.search.defaultenginename: "Secure Search"
  O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  [2011/03/13 16:41:50 | 000,566,272 | ---- | C] (AVAST Software) -- C:\Users\M\Desktop\aswMBR.exe
  [2011/03/13 16:43:50 | 000,000,512 | ---- | M] () -- C:\Users\M\Desktop\MBR.dat
  
  :Files
  ipconfig /flushdns /c
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [EMPTYFLASH]
  [CREATERESTOREPOINT]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download ComboFix from one of these locations:


Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• Double click on ComboFix.exe & follow the prompts.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[Sara10]

Hi,

I am running the fix from OTL, while that is done I have a question about the next step in your directions.
you are telling me to "disable the antivirus" to continue with the process, my main problem is that my antivirus program is OFF and won't turn on, do you think this might be due to a virus?

Thanks.

[Sara10]

Here is the OTL log:

OTL logfile created on: 3/13/2011 6:50:24 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\M\Desktop
Starter Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 67.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 83.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 100.00 Gb Total Space | 36.53 Gb Free Space | 36.53% Space Free | Partition Type: NTFS
Drive D: | 122.87 Gb Total Space | 20.40 Gb Free Space | 16.60% Space Free | Partition Type: NTFS

Computer Name: M-PC | User Name: M | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\M\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\real\realplayer\Update\realsched.exe (RealNetworks, Inc.)
PRC - C:\Program Files\ASUS\LiveUpdate\LiveUpdate.exe ()
PRC - C:\Windows\AsScrPro.exe (ASUS)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\EeePC\SHE\SuperHybridEngine.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\EeePC\HotkeyService\HotkeyService.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\ASUS\Eee Docking\Eee Docking.exe ()
PRC - C:\Program Files\ASUS\SystemSetting\WallPaperAgent.exe (ASUSTeK Computer Inc.)
PRC - C:\Program Files\ASUS\Game Park\GameConsole\OberonGameConsoleService.exe ()
PRC - C:\Program Files\EeePC\HotkeyService\HotKeyMon.exe (ASUSTeK Computer Inc.)
PRC - C:\Windows\System32\AsusService.exe ()
PRC - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
PRC - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Broadcom Corporation.)
PRC - C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
PRC - C:\Windows\System32\taskhost.exe (Microsoft Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)


========== Modules (SafeList) ==========

MOD - C:\Users\M\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (Amsp) -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe (Trend Micro Inc.)
SRV - (OberonGameConsoleService) -- C:\Program Files\Asus\Game Park\GameConsole\OberonGameConsoleService.exe ()
SRV - (AsusService) -- C:\Windows\System32\AsusService.exe ()
SRV - (btwdins) -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Broadcom Corporation.)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (IAANTMON) Intel® -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)


========== Driver Services (SafeList) ==========

DRV - (tmcomm) -- C:\Windows\System32\drivers\tmcomm.sys (Trend Micro Inc.)
DRV - (tmtdi) -- C:\Windows\System32\drivers\tmtdi.sys (Trend Micro Inc.)
DRV - (tmactmon) -- C:\Windows\System32\drivers\tmactmon.sys (Trend Micro Inc.)
DRV - (tmevtmgr) -- C:\Windows\System32\drivers\tmevtmgr.sys (Trend Micro Inc.)
DRV - (athr) -- C:\Windows\System32\drivers\athr.sys (Atheros Communications, Inc.)
DRV - (L1C) NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20) -- C:\Windows\System32\drivers\L1C62x86.sys (Atheros Communications, Inc.)
DRV - (kbfiltr) -- C:\Windows\System32\drivers\kbfiltr.sys ( )
DRV - (WinUsb) -- C:\Windows\System32\drivers\winusb.sys (Microsoft Corporation)
DRV - (AsUpIO) -- C:\Windows\System32\drivers\AsUpIO.sys ()
DRV - (btusbflt) -- C:\Windows\System32\drivers\btusbflt.sys (Broadcom Corporation.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://eeepc.asus.com [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://eeepc.asus.com [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..extensions.enabledItems: {ABDE892B-13A8-4d1b-88E6-365A6E755758}:14.0.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..keyword.URL: "http://search.yahoo....h?fr=mcafee&p="

FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2010/11/25 10:18:36 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/12/14 21:09:09 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/12/14 21:09:10 | 000,000,000 | ---D | M]

[2010/04/28 23:59:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Extensions
[2010/08/10 11:47:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Firefox\Profiles\dufa7285.default\extensions
[2010/04/28 23:59:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\M\AppData\Roaming\Mozilla\Firefox\Profiles\s3lrztp9.default\extensions
[2011/03/06 20:04:04 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2010/11/05 11:11:53 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/11/17 08:27:47 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2011/03/06 20:04:05 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
[2010/11/25 10:18:36 | 000,000,000 | ---D | M] (RealPlayer Browser Record Plugin) -- C:\PROGRAMDATA\REAL\REALPLAYER\BROWSERRECORDPLUGIN\FIREFOX\EXT
[2011/02/02 22:40:24 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
[2010/12/12 21:33:35 | 000,002,024 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2011/03/13 18:44:46 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (ASUS Windows 7 Starter Helper) - {D381FF29-7CFB-4D4E-B92A-C4EDDC696614} - C:\Program Files\ASUS\SystemSetting\StarterHelper.dll (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe (ASUS)
O4 - HKLM..\Run: [Eee Docking] C:\Program Files\ASUS\Eee Docking\Eee Docking.exe ()
O4 - HKLM..\Run: [HotkeyMon] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [HotkeyService] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [LiveUpdate] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [OOBESetup] C:\Program Files\asus\OOBERegBackup\OOBERegBackup.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [SuperHybridEngine] C:\windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
O4 - HKLM..\Run: [TkBellExe] c:\program files\real\realplayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe (Trend Micro Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicr...osoft/wrc32.ocx (WRC Class)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.15.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKCU Winlogon: Shell - (C:\Program Files\asus\SystemSetting\WallPaperAgent.exe) - C:\Program Files\ASUS\SystemSetting\WallPaperAgent.exe (ASUSTeK Computer Inc.)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 17:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{86b812c6-9d6b-11df-814b-1c4bd60664b3}\Shell - "" = AutoRun
O33 - MountPoints2\{86b812c6-9d6b-11df-814b-1c4bd60664b3}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/13 18:44:42 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/03/13 16:44:52 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\M\Desktop\OTL.exe
[2011/03/06 20:04:16 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2009/10/06 09:08:27 | 000,013,880 | ---- | C] ( ) -- C:\windows\System32\drivers\kbfiltr.sys

========== Files - Modified Within 30 Days ==========

[2011/03/13 18:54:13 | 000,624,178 | ---- | M] () -- C:\windows\System32\perfh009.dat
[2011/03/13 18:54:13 | 000,106,522 | ---- | M] () -- C:\windows\System32\perfc009.dat
[2011/03/13 18:47:30 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2011/03/13 18:47:25 | 1602,887,680 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/13 18:44:46 | 000,000,098 | ---- | M] () -- C:\windows\System32\drivers\etc\Hosts
[2011/03/13 16:46:19 | 000,009,696 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/13 16:46:19 | 000,009,696 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/13 16:44:59 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\M\Desktop\OTL.exe
[2011/02/18 00:00:44 | 000,301,448 | ---- | M] () -- C:\windows\System32\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2010/05/04 00:20:44 | 000,006,144 | ---- | C] () -- C:\windows\System32\drivers\ASUSHWIO.SYS
[2010/04/30 00:00:40 | 000,003,584 | ---- | C] () -- C:\Users\M\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/11/10 20:02:27 | 000,219,136 | ---- | C] () -- C:\windows\System32\AsusService.exe
[2009/11/10 20:02:27 | 000,021,864 | ---- | C] () -- C:\windows\AsAcpiSvrLang.ini
[2009/11/10 20:00:14 | 000,013,931 | ---- | C] () -- C:\windows\System32\RaCoInst.dat
[2009/11/10 19:49:39 | 000,131,368 | ---- | C] () -- C:\ProgramData\FullRemove.exe
[2009/11/10 19:42:59 | 000,011,448 | ---- | C] () -- C:\windows\System32\drivers\AsUpIO.sys
[2009/11/10 19:42:49 | 000,001,769 | ---- | C] () -- C:\windows\Language_trs.ini
[2009/08/03 18:07:42 | 000,403,816 | ---- | C] () -- C:\windows\System32\OGACheckControl.dll
[2009/08/03 18:07:42 | 000,230,768 | ---- | C] () -- C:\windows\System32\OGAEXEC.exe
[2009/07/14 00:57:37 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
[2009/07/14 00:33:53 | 000,301,448 | ---- | C] () -- C:\windows\System32\FNTCACHE.DAT
[2009/07/13 22:05:48 | 000,624,178 | ---- | C] () -- C:\windows\System32\perfh009.dat
[2009/07/13 22:05:48 | 000,291,294 | ---- | C] () -- C:\windows\System32\perfi009.dat
[2009/07/13 22:05:48 | 000,106,522 | ---- | C] () -- C:\windows\System32\perfc009.dat
[2009/07/13 22:05:48 | 000,031,548 | ---- | C] () -- C:\windows\System32\perfd009.dat
[2009/07/13 22:05:05 | 000,000,741 | ---- | C] () -- C:\windows\System32\NOISE.DAT
[2009/07/13 22:04:11 | 000,215,943 | ---- | C] () -- C:\windows\System32\dssec.dat
[2009/07/13 19:55:01 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
[2009/07/13 19:51:43 | 000,073,728 | ---- | C] () -- C:\windows\System32\BthpanContextHandler.dll
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\windows\System32\BWContextHandler.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\windows\System32\mlang.dat

========== LOP Check ==========

[2010/09/30 10:47:46 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\E-Cam
[2010/09/26 22:19:22 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\ooVoo Details
[2010/12/12 21:42:15 | 000,000,000 | ---D | M] -- C:\Users\M\AppData\Roaming\Smart Screen Recorder Pro
[2010/11/22 09:50:09 | 000,032,584 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Files - Unicode (All) ==========
[2010/12/09 12:17:29 | 000,106,087 | ---- | M] ()(C:\Users\M\Documents\????? ????.docx) -- C:\Users\M\Documents\سرويس كتاب.docx
[2010/12/09 12:17:26 | 000,106,087 | ---- | C] ()(C:\Users\M\Documents\????? ????.docx) -- C:\Users\M\Documents\سرويس كتاب.docx

< End of report >

___________________________________________________________________________________

and here is the Combofix log:

ComboFix 11-03-05.01 - M 03/13/2011 19:03:26.1.2 - x86
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.2038.1292 [GMT -4:00]
Running from: c:\users\M\Desktop\ComboFix.exe
AV: Trend Micro Security *Disabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Security *Disabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
- REDUCED FUNCTIONALITY MODE -
.
.
((((((((((((((((((((((((( Files Created from 2011-02-13 to 2011-03-13 )))))))))))))))))))))))))))))))
.
.
2011-03-13 23:05 . 2011-03-13 23:05 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-13 22:44 . 2011-03-13 22:44 -------- d-----w- C:\_OTL
2011-03-13 01:11 . 2011-02-23 14:35 5943120 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F5AAA994-F9D2-4F22-820E-454A0A6F18A9}\mpengine.dll
2011-03-13 01:11 . 2011-02-02 22:11 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-03-11 03:54 . 2010-12-23 05:28 850432 ----a-w- c:\windows\system32\sbe.dll
2011-03-11 03:54 . 2010-12-23 05:28 642048 ----a-w- c:\windows\system32\CPFilters.dll
2011-03-11 03:54 . 2010-12-23 05:28 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-03-11 03:54 . 2010-12-23 05:24 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-11 03:54 . 2010-12-18 05:30 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-11 03:54 . 2010-12-18 05:26 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-07 03:35 . 2010-09-14 06:07 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-03-07 00:04 . 2011-03-07 00:04 -------- d-----w- c:\program files\Common Files\Java
2011-03-07 00:01 . 2011-01-07 07:31 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-07 00:01 . 2011-01-07 07:31 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-03 05:45 . 2011-02-11 02:08 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-02-03 02:40 . 2010-11-05 15:11 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-07 07:27 . 2011-02-11 02:08 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33 . 2011-02-11 02:08 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37 . 2011-02-11 02:08 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37 . 2011-02-11 02:08 2329088 ----a-w- c:\windows\system32\win32k.sys
2010-12-21 05:38 . 2011-02-11 02:08 73728 ----a-w- c:\windows\system32\wscsvc.dll
2010-12-21 05:38 . 2011-02-11 02:08 51200 ----a-w- c:\windows\system32\wscapi.dll
2010-12-21 05:38 . 2011-02-11 02:08 981504 ----a-w- c:\windows\system32\wininet.dll
2010-12-21 05:38 . 2011-02-11 02:08 350720 ----a-w- c:\windows\system32\winhttp.dll
2010-12-21 05:38 . 2011-02-11 02:08 204800 ----a-w- c:\windows\system32\WebClnt.dll
2010-12-21 05:38 . 2011-02-11 02:08 204288 ----a-w- c:\windows\system32\upnp.dll
2010-12-21 05:38 . 2011-02-11 02:08 14336 ----a-w- c:\windows\system32\slwga.dll
2010-12-21 05:36 . 2011-02-11 02:08 1389568 ----a-w- c:\windows\system32\msxml6.dll
2010-12-21 05:36 . 2011-02-11 02:08 1236992 ----a-w- c:\windows\system32\msxml3.dll
2010-12-21 05:34 . 2011-02-11 02:08 80384 ----a-w- c:\windows\system32\davclnt.dll
2010-12-18 05:29 . 2011-02-11 02:08 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 05:29 . 2011-02-11 02:08 541184 ----a-w- c:\windows\system32\kerberos.dll
2010-12-18 04:20 . 2011-02-11 02:08 386048 ----a-w- c:\windows\system32\html.iec
2010-12-18 03:47 . 2011-02-11 02:08 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS Screen Saver Protector"="c:\windows\AsScrPro.exe" [2009-11-11 3058304]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"Eee Docking"="c:\program files\ASUS\Eee Docking\Eee Docking.exe" [2009-09-25 402608]
"LiveUpdate"="AsusSender.exe" [2009-09-11 33768]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"HotkeyMon"="AsusSender.exe" [2009-09-11 33768]
"HotkeyService"="AsusSender.exe" [2009-09-11 33768]
"SuperHybridEngine"="AsusSender.exe" [2009-09-11 33768]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-10-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-10-05 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-10-05 150552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-09-29 7744032]
"OOBESetup"="c:\program files\asus\OOBERegBackup\OOBERegBackup.exe" [2009-09-30 338096]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2010-11-11 116008]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2010-11-25 274608]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\users\M\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-8-2 795936]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 AsusService;Asus Launcher Service;c:\windows\System32\AsusService.exe [2009-08-19 219136]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2009-07-06 11448]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 OberonGameConsoleService;Oberon Media Game Console service;c:\program files\Asus\Game Park\GameConsole\OberonGameConsoleService.exe [2009-09-15 44312]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2009-10-14 52752]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2009-07-01 43944]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-04-07 29472]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x86.sys [2009-07-27 51712]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{86b812c6-9d6b-11df-814b-1c4bd60664b3}]
\shell\AutoRun\command - E:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://asus.msn.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
FF - ProfilePath - c:\users\M\AppData\Roaming\Mozilla\Firefox\Profiles\dufa7285.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-SynAsusAcpi - %ProgramFiles%\Synaptics\SynTP\SynAsusAcpi.exe
AddRemove-Adobe ConnectNow Add-in - c:\users\M\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\acaddin\acaddin.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1928)
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
.
Completion time: 2011-03-13 19:09:50
ComboFix-quarantined-files.txt 2011-03-13 23:09
.
Pre-Run: 39,130,423,296 bytes free
Post-Run: 38,829,010,944 bytes free
.
- - End Of File - - 117F9C528DFA4A14C60F1D72651D738B

[Essexboy]

Could you delete combofix from your desktop and download a fresh copy please, as that one appears to be old

[Sara10]

shall I run combofix again with the newer copy?

[Essexboy]

Yes please

[Sara10]

Here is the log of combofix:

ComboFix 11-03-14.01 - M 03/14/2011 18:16:05.2.2 - x86
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.2038.1267 [GMT -4:00]
Running from: c:\users\M\Desktop\ComboFix.exe
AV: Trend Micro Security *Disabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Security *Disabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\programdata\FullRemove.exe
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((((((((((((((((((((((((( Files Created from 2011-02-14 to 2011-03-14 )))))))))))))))))))))))))))))))
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2011-03-14 22:49 . 2011-03-14 22:50 -------- d-----w- c:\users\M\AppData\Local\temp
2011-03-14 22:49 . 2011-03-14 22:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-13 22:44 . 2011-03-13 22:44 -------- d-----w- C:\_OTL
2011-03-13 01:11 . 2011-02-23 14:35 5943120 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F5AAA994-F9D2-4F22-820E-454A0A6F18A9}\mpengine.dll
2011-03-13 01:11 . 2011-02-02 22:11 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-03-11 03:54 . 2010-12-23 05:28 850432 ----a-w- c:\windows\system32\sbe.dll
2011-03-11 03:54 . 2010-12-23 05:28 642048 ----a-w- c:\windows\system32\CPFilters.dll
2011-03-11 03:54 . 2010-12-23 05:28 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-03-11 03:54 . 2010-12-23 05:24 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-11 03:54 . 2010-12-18 05:30 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-11 03:54 . 2010-12-18 05:26 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-07 03:35 . 2010-09-14 06:07 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-03-07 00:04 . 2011-03-07 00:04 -------- d-----w- c:\program files\Common Files\Java
2011-03-07 00:01 . 2011-01-07 07:31 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-07 00:01 . 2011-01-07 07:31 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-02-03 05:45 . 2011-02-11 02:08 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-02-03 02:40 . 2010-11-05 15:11 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-07 07:27 . 2011-02-11 02:08 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33 . 2011-02-11 02:08 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37 . 2011-02-11 02:08 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37 . 2011-02-11 02:08 2329088 ----a-w- c:\windows\system32\win32k.sys
2010-12-21 05:38 . 2011-02-11 02:08 73728 ----a-w- c:\windows\system32\wscsvc.dll
2010-12-21 05:38 . 2011-02-11 02:08 51200 ----a-w- c:\windows\system32\wscapi.dll
2010-12-21 05:38 . 2011-02-11 02:08 981504 ----a-w- c:\windows\system32\wininet.dll
2010-12-21 05:38 . 2011-02-11 02:08 350720 ----a-w- c:\windows\system32\winhttp.dll
2010-12-21 05:38 . 2011-02-11 02:08 204800 ----a-w- c:\windows\system32\WebClnt.dll
2010-12-21 05:38 . 2011-02-11 02:08 204288 ----a-w- c:\windows\system32\upnp.dll
2010-12-21 05:38 . 2011-02-11 02:08 14336 ----a-w- c:\windows\system32\slwga.dll
2010-12-21 05:36 . 2011-02-11 02:08 1389568 ----a-w- c:\windows\system32\msxml6.dll
2010-12-21 05:36 . 2011-02-11 02:08 1236992 ----a-w- c:\windows\system32\msxml3.dll
2010-12-21 05:34 . 2011-02-11 02:08 80384 ----a-w- c:\windows\system32\davclnt.dll
2010-12-18 05:29 . 2011-02-11 02:08 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 05:29 . 2011-02-11 02:08 541184 ----a-w- c:\windows\system32\kerberos.dll
2010-12-18 04:20 . 2011-02-11 02:08 386048 ----a-w- c:\windows\system32\html.iec
2010-12-18 03:47 . 2011-02-11 02:08 1638912 ----a-w- c:\windows\system32\mshtml.tlb
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS Screen Saver Protector"="c:\windows\AsScrPro.exe" [2009-11-11 3058304]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"Eee Docking"="c:\program files\ASUS\Eee Docking\Eee Docking.exe" [2009-09-25 402608]
"LiveUpdate"="AsusSender.exe" [2009-09-11 33768]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"HotkeyMon"="AsusSender.exe" [2009-09-11 33768]
"HotkeyService"="AsusSender.exe" [2009-09-11 33768]
"SuperHybridEngine"="AsusSender.exe" [2009-09-11 33768]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-10-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-10-05 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-10-05 150552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-09-29 7744032]
"OOBESetup"="c:\program files\asus\OOBERegBackup\OOBERegBackup.exe" [2009-09-30 338096]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2010-11-11 116008]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2010-11-25 274608]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
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c:\users\M\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
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c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-8-2 795936]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer2"=wdmaud.drv
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[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 AsusService;Asus Launcher Service;c:\windows\System32\AsusService.exe [2009-08-19 219136]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2009-07-06 11448]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 OberonGameConsoleService;Oberon Media Game Console service;c:\program files\Asus\Game Park\GameConsole\OberonGameConsoleService.exe [2009-09-15 44312]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2009-10-14 52752]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2009-07-01 43944]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-04-07 29472]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x86.sys [2009-07-27 51712]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
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------- Supplementary Scan -------
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uStart Page = hxxp://asus.msn.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
FF - ProfilePath - c:\users\M\AppData\Roaming\Mozilla\Firefox\Profiles\dufa7285.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
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--------------------- LOCKED REGISTRY KEYS ---------------------
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[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="FirefoxHTML"
.
[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-127967441-3655122739-4014252201-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
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Completion time: 2011-03-14 18:55:40
ComboFix-quarantined-files.txt 2011-03-14 22:55
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Pre-Run: 38,556,372,992 bytes free
Post-Run: 38,529,851,392 bytes free
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- - End Of File - - 81BD61A269BEE940FBBD3E9A628E29A0

[Essexboy]

Are you still having problems with Trend ?

If so could you download and install a fresh copy please.. Which version are you running so that I can look for the correct download

[Sara10]

Yes, trend micro won't turn on. I cannot download another version, I have paid for this one and have a product key that will only work for this one.
I suppose it is Trend Micro Security version 2010, I purchased it back in Nov. 2010.


There is nothing else to do to make this program run?

Thanks.

[Essexboy]

Anti virus does not work that way, when you buy you are paying for the updates only for a year. The programme is to all intents and purposes free...

Make a note of your licence number, download a fresh copy

I have taken this quote from the site

NEW! For users with unlimited broadband or high-speed Internet connection, you can upgrade to Trend Micro Titanium Internet Security 2011 for free. You can do this if your subscription has not yet expired.

And here is the link to update the programme with full instructions Upgrade to Titanium This should detect your licence number and automatically insert it for you, but make a note of it anway

I will be here to assist if needed

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.