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Difficulty running laptop


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#151
Salagubang

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Thanks for posting the log. I'll review it and will get back to soon. (I need to get my thinking head together :))
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#152
dowsp

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Hi Sal,


Ok thanks for messaging me..

I seem to have a problem at the moment with my Volume Control.

I have tried to play some youtube and other videos and the Sound is dead altogether.

I went into Control panel and found the volume control..But it doesent make any difference
when I alter any of the controls..

I wonder if I have switched something off wehn you had me go into My computer..tools,
folder Options.. view tab... I dont think that I had to actually alter or tick anything..
as the boxes were ticked or unticked already to your suggestions.

Other than this I dont know what to do ...


Dowsp
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#153
Salagubang

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Please check if there are problems for sound driver in the device manager.

To do this:

Press Start > Run then type the following the press enter:

devmgmt.msc

Tell me if you see any in the list with question/exclamation mark present.
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#154
dowsp

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Hi Sal,

Thks for the reply,

I cannot see anything with a ? or ! next to it..

I can see a only see one icon related to sound , video and game contoller..

and I think this is also in control panel under sound..
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#155
Salagubang

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Try downloading and reinstalling the audio drivers from here.
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#156
dowsp

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The Only thing that is listed in device manager that has something that stands out is there is a Red cross
on conexant D480MDV.9 x Modem...
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#157
Salagubang

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Here is the download link for the modem drivers.
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#158
dowsp

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Ok, I will try reloading a driver..

what was unusual is that I was able to listen to a realtime player audio
and I could hear the sound ok with that, BUT not a youtube video..or an other video
type that I played..
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#159
dowsp

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In device manager under sounds presently It shows...before I upload new driver

I have ..

audio codecs

Legacy audio driver

Legacy video capture device

media control device

sigma tel c major audio

video codecs..
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#160
Salagubang

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what was unusual is that I was able to listen to a realtime player audio
and I could hear the sound ok with that, BUT not a youtube video..or an other video
type that I played..


If you can hear the audio when playing from other audio player it would mean that there is no problem with your current driver. No need to reinstall.

Try restarting the machine and check if the video audio has been restored.
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#161
dowsp

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I would agree !

I will restart.

IF you need to leave to go out, dont need to
stay online... I can sort it out tomorrow.

:)
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#162
dowsp

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Just restarted and tried a youtube video, and the sound is still off.

As you say it works with realtime player, so you would think that the
sound should be ok.

Im not sure if the modem would be responsible for the sound..
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#163
dowsp

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Regarding the Modem, when I look at modems in control panel,
it lists Conexant D480 MDC V.9x Modem and says its not functional.

Yet IF it is the modem that I am presently using.. it is working...
I am not on wifi, im connected to a modem..

so unless it has something to do with the sound.. I am unsure.

I was able to access a log for the modem below..

I relatively recently changed to a new modem about 6 months ago.


====================

11-20-2006 01:21:34.613 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
11-20-2006 01:21:34.613 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
11-20-2006 01:21:34.613 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
11-20-2006 01:21:34.613 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
11-20-2006 01:21:34.633 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
11-20-2006 01:21:34.633 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
11-20-2006 01:21:34.633 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
11-20-2006 01:21:34.633 - Modem type: Conexant D480 MDC V.9x Modem
11-20-2006 01:21:34.633 - Modem inf path: oem3.inf
11-20-2006 01:21:34.633 - Modem inf section: ModemX
11-20-2006 01:21:34.633 - Matching hardware ID: pci\ven_8086&dev_24c6&subsys_542214f1
11-20-2006 01:21:34.863 - 115200,8,N,1, ctsfl=1, rtsctl=2
11-20-2006 01:21:34.863 - Initializing modem.
11-20-2006 01:21:34.863 - DSR is low while initializing the modem. Verify modem is turned on.
11-20-2006 01:21:34.873 - Send: AT<cr>
11-20-2006 01:21:34.873 - Recv: AT<cr>
11-20-2006 01:21:34.873 - Command Echo
11-20-2006 01:21:34.873 - Recv: <cr><lf>OK<cr><lf>
11-20-2006 01:21:34.873 - Interpreted response: OK
11-20-2006 01:21:34.883 - Send: AT&FE0V1S0=0L3&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
11-20-2006 01:21:35.835 - Recv: AT&FE0V1S0=0L3&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
11-20-2006 01:21:35.835 - Command Echo
11-20-2006 01:21:35.835 - Recv: <cr><lf>OK<cr><lf>
11-20-2006 01:21:35.835 - Interpreted response: OK
11-20-2006 01:21:35.845 - Send: ATS7=60L1M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
11-20-2006 01:21:35.855 - Recv: <cr><lf>OK<cr><lf>
11-20-2006 01:21:35.855 - Interpreted response: OK
11-20-2006 01:21:35.855 - Session Statistics:
11-20-2006 01:21:35.855 - Reads : 62 bytes
11-20-2006 01:21:35.855 - Writes: 83 bytes
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#164
Salagubang

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Yes the modem has nothing to do with the audio. :unsure:

Please try playing youtube using another browser i.e, Chrome.

You may download the installation here.

Lets see if this problem is limited to browsers.

:)
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#165
dowsp

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Just tried playing youtube on firefox..and still no sound :)

When I look in control panel for sounds..

There is a lot of options within it

for eg on the tabs.. theres volume, sounds audio , voice.

in sounds I noted the following..

theres something called sound scheme.. its a drop down menu and theres two options..

NO sounds.. and windows default..

I NOTE that NONE of them is selected.. I suspect I may need to select windows default and
save it...just wonder if you agree before I try it..
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