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Vista can't connect to internet

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Hello. I live at community apartments and they have free wireless internet at the pool. I have a good signal but still can't connect to the internet. The network connection shows the pool has a unsecured network but the computer icon on the network screen shows an exclamation point through it. What am i doing wrong that won't allow me to connect?

Thanks for the help.

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can you connect to other wireless networks, try mcdonalds or some other free place......if you can connect it maybe that your apartment complex is duplicating two IP addresses in which case neither user can go on.....if you cannot connect to any wireless networks, your browser may be hijacked, if so try getting a free version by plugging in to a friends network and going on line to download firefox......hope this helps
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