Then a "System Tool" program opened up and started "scanning" my computer for spyware and viruses. Then, a pop up screen opened saying I need to buy a program to clean everything on my computer. Then, in the system tray I was told that my computer had been infected. In my system tray my Virus Scan (Symantec) was gone, and the new "System Tool" program icon was there (Looks like a combination lock). My internet is not working now and everything is blocked. I cant open System Restore or my virus scan or anything really. In the system tray there is a message that pops up and says: WARNING! Applicant cannot be executed. The file ____.ex is infected. Please activate your antivirus software.
Please help me! What should I do? I am freaking out. Thanks so much!!!