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BSOD


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#1
euphoricsoul

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BSOD seems to appear after extensive use lately, such as after a day at work of emailing, creating documents, working w/ large files or at home streaming video. Today, for example, it was fine all day, until I had stepped away for about 10 minutes. When I returned, I tried to refresh my email & had lost internet connection. Although my wireless still said I was connected. Then couldn't access Windows Task Manager, but was able to go to Start, Restart. Same process happens every time & then see "rdbyss.sys" error & several stop codes upon trying to restart.

Edited by euphoricsoul, 18 March 2011 - 06:17 PM.

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#2
barkerb23

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Download WhoCrashed HERE

This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply






Then I would suggest running a PCPit Stop report to see if there is a issue with something there we have not looked at.

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards


Edited by barkerb23, 18 March 2011 - 06:19 PM.

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#3
euphoricsoul

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WhoCrashed Info:

System Information (local)
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Core™2 Duo CPU T5250 @ 1.50GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2136965120 total
VM: 2147352576, free: 2038353920

Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.

On Fri 3/18/2011 10:31:02 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini031811-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x2BCD6)
Bugcheck code: 0x100000D4 (0xFFFFFFFFA8317038, 0x1C, 0x1, 0xFFFFFFFF80502CD6)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Conclusion
1 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

PC Pitstop OverDrive Test Results:
http://www.pcpitstop...?conid=24260062

Edited by euphoricsoul, 18 March 2011 - 06:58 PM.

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#4
rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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