Blue, Black, Blinking.
Started by
ConstantFrustration
, Mar 19 2011 01:40 PM
#16
Posted 19 March 2011 - 06:48 PM
#17
Posted 19 March 2011 - 06:52 PM
Please post details of what is happening now when the computer boots.
#18
Posted 19 March 2011 - 07:23 PM
Is it booting to a straight black screen, flashing a blue screen real quick and then rebooting.
Staying on a black screen with a flashing line in the upper left corner.
The way it is working can give us a indication of which steps to take next.
Staying on a black screen with a flashing line in the upper left corner.
The way it is working can give us a indication of which steps to take next.
#19
Posted 19 March 2011 - 07:36 PM
The same thing which was happening at the beginning of the whole process- it goes through the motions of starting up, presenting the loading bar and DELL logo. When the loading bar reaches the end, the blank screen with a white, blinking cursor appears for what appears to be an infinite duration.
#20
Posted 19 March 2011 - 07:47 PM
OK I know you have tried to enter safe mode before but this will help a lot if you can try it again.
This will tell us what file it stops on and then we can figure out the next action to take. We need to know what is the last file it shows when it stops.
The other option is backing up your data you need to save and then doing a factory restore.
This will tell us what file it stops on and then we can figure out the next action to take. We need to know what is the last file it shows when it stops.
The other option is backing up your data you need to save and then doing a factory restore.
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