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unwanted page redirection


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#1
ADZ-R10

ADZ-R10

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i have been trying to stop my webpage being redirected at random times.
i've used norton to scan for a solution, but no luck.
i just used hitman pro 3.5 and it found the problem, but wouldn't delete it.
so i managed to delete this file

\AppData\Local\Mozilla\Firefox\Profiles\uyikzhw9.default

which seems to be the prob, but as soon as i delete it, few minutes later it will pop up in there again and i have the same redirection prob

also since this has been happening, i have had firefox telling me there is pop ups and unauthorised page redirections. i guess most are stopped by this, but there are still heaps of these redirections i can't seem to stop.

pls help!
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#2
rshaffer61

rshaffer61

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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