I have run the OTL program and have that log to send along.The quick scan generated only an OTL.txt file but not an"extras.txt" file. I also ran a scan (as opposed to the quick scan), and it generated both a OTL.txt file as well as an extras.txt file. I'm only going to send the one OTL.txt file from the quick scan (because that it what the directions call for)but have the others available if needed.
I've also run the ERUNT program to backup my registry.I also have run the GMER rootkit scan and wil include that file as well in case it may help. I figure that it couldn't hurt so.......... let me know if there's any hope for some relief..............toshiba satellite running windows vista
thank you for listening