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windows not responding


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#1
aliboy66

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Hi got windows xp home i use firefox 3.6.15 I've notice that it freezes up i get a messages ff not responding have to wait for about 1-2 minutes sometimes longer sometimes i can't turn the computer off, did a few scans and nothing showing?
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#2
Macboatmaster

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Have you had any Blue Screen of Death.
Does it freeze when loading Windows or when browsing, or when gaming or other graphic using applications, such as streaming music etc.
What are the messages -what do they say,


All the magicians are busy, only normal advisors are available so we need more detailPosted Image

Edited by Macboatmaster, 21 March 2011 - 11:41 AM.

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#3
aliboy66

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Hi no i don't get the blue screen but it does freeze up when windows start up to the point i have to switch off and start again not all the time.Its when i am browsing i have task manger on so i can see whats up,its when i got one window open and i search for something else nothing happens i check task manager and it say ff not responding or whatever sit I'm looking for then it all be fine until it does it again ?,so is there any magicians that could pull something out of their hat :D
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#4
Macboatmaster

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1.Go My Computer, right click the hard drive click properties - pls post drive capacity and free space.

2. Do this please the manual method of clean boot and ONLY proceed to and including step 3. Do not proceed to step 4.
http://support.micro....com/kb/310353/
After carrying out the instructions, reboot, you will rceive a message saying that the system is running in slective startup, simply click to check the small box -Do not show this message again.

3. Go Programs , Accessories, System tools, Disk Defrag, click analyse - post % of fragmentation please.
If more than 7% download this
http://www.auslogics...re/disk-defrag/
ONLY THE defrag NOT the auslogics boost.
NEVER ON ANY COMPUTER run registry cleaners, boosters, make it go faster programs, they are frequently useless, sometimes dangerous to the health of the computer and
can even ruin it to the state where the only option is to reinstall the operating system. See the My Link on my signature notes for the opinion of an expert.
When you have the auslogis defrag. RUN the program on the C drive. presuming that is the main drive letter.
It is far quicker than the windows defrag.

Edited by Macboatmaster, 21 March 2011 - 04:59 PM.

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#5
aliboy66

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Hi here you go I got 47.7GB used space and 23.5 GB of free space total fragmentation was 17% downloaded Auslogics and run it? thanks
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#6
Macboatmaster

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Is it now in clean boot and how is it.
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#7
aliboy66

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Hi its still do in it but not as bad? still get message not responding but not all the time and not as long it seams faster my daughter did get rid of lots of songs and pictures.Now for some reason cant play videos on you tube or anything they play but stop and start? thanks for your help and time
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#8
Macboatmaster

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Please click http://www.trendmicr.../HijackThis.exe to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next reply.

IMPORTANT: Do not fix anything


Then please go back to HiJack and this time, click Main Menu at the bottom, then click Miscellaneous tools which is top right, then click Open uninstall Manager, click Save List.
Copy and paste the list please.

PLEASE copy and paste both as actual open lists, not an attachment which I have to open.

Edited by Macboatmaster, 23 March 2011 - 02:44 PM.

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#9
aliboy66

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Hi here is the first log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:32:53 PM, on 3/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1154385393\ee\AOLSoftware.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\system32\UAService7.exe
c:\program files\common files\aol\1154385393\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1154385393\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1154385393\ee\aolupdates.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Niyazi Mustafa\Desktop\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co...t=true&query=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOL Broadband Toolbar Search Class - {4a6e1b85-1193-4a2a-aab8-7417f275f18a} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD2.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: AOL Broadband Toolbar Loader - {776a9d06-e178-4aa0-aee4-b4de3a64ad28} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD2.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD2.dll
O3 - Toolbar: AOL Broadband Toolbar - {e6ed7f95-e571-4f81-8757-5eb11252703d} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1154385393\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fsui.exe" -autorun
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [DriverScanner] "C:\Program Files\Uniblue\DriverScanner\launcher.exe" delay 20000
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Free YouTube to Mp3 Converter - C:\Documents and Settings\Niyazi Mustafa\Application Data\DVDVideoSoftIEHelpers\youtubetomp3.htm
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ent/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 11514 bytes
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#10
aliboy66

aliboy66

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Hi hope this helps

4oD
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Shockwave Player 11.5
AOL Broadband Toolbar
AOL Coach Version 1.0(Build:20040229.1 uk)
AOL Pictures Tools (version 10.6.0.8)
AOL Registration
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ARTEuro
Auslogics Disk Defrag
avast! Free Antivirus
BabasChess
BlackBerry Desktop Software 5.0
BlackBerry Desktop Software 5.0
BlackBerry® Media Sync
Bonjour
CinepPlayer 30 Update
Compatibility Pack for the 2007 Office system
Dell CinePlayer
Dell Driver Reset Tool
Dell Media Experience
Dell Support 5.0.0 (630)
Download Updater (AOL LLC)
DVDVideoSoft Toolbar
ERUNT 1.1j
Everything 1.2.1.371
Foxit Creator
Foxit Reader
FoxyTunes for Firefox
Free Audio CD Burner version 1.4
Free Studio version 4.2
Free YouTube to MP3 Converter version 3.8
Google Earth
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
ieSpell
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java™ 6 Update 24
Junk Mail filter update
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Office Live Add-in 1.3
Microsoft Photo Premium 10
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft VC9 runtime libraries
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
MozBackup 1.4.10
Mozilla Firefox (3.6.16)
MSVCRT
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OneCare Advisor (Windows Live Toolbar)
Popup Blocker (Windows Live Toolbar)
QuickTime
RealPlayer Basic
Rhapsody Player Engine
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982802)
Segoe UI
Smart Menus (Windows Live Toolbar)
Special SpareBackup Offer
SpywareBlaster 4.4
SUPERAntiSpyware Free Edition
ThreatFire
Tweak UI
Uninstall 1.0.0.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB971029)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
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Windows Live Essentials
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:D
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#11
Macboatmaster

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Thank you.
It will of course take sometime to examine these logs.
I will post a first reply in about two hours from now.
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#12
Macboatmaster

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The first analysis did not take all that long you have
1.C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
2.C:\Program Files\ThreatFire\TFTray.exe
3.C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
4.DriverScanner] "C:\Program Files\Uniblue\DriverScanner\launcher.exe" delay 20000


Avast is a GOOD RECOGNISED ANTI-VIRUS. However it is quite intrusive at times. How much ram is installed please. Start, right click My Computer, click Properties - it will tell you on the general tab - which is the one it will open on.

Threat Fire - You do not, despite the suggestion that this CAN BE RUN with an anti-virus want the TWO running together. Personally I do not like Threat Fire, it does not impress me, having had a look at it and having explored its capabilities I rate it as dangerous unless you completely understand the implications of running its various aspects.
In fact the site itself warns of this when it cautions against removing perceived threats as they be false positives.

SAS - Good program mothing wrong with it and recommended here on Geeks to Go.

Driver Scanner - Uniblue
http://www.mywot.com...ard/uniblue.com
Read this re Uniblue - most of their software is of extremely doubtful usefulness.
Driver scanner like any other automated service offering to scan and provide you with the CORRECT updated driver is unwanted and frequently fails in its very purpose - the reason they are NOT the correct drivers.
ONLY EVER obtain your drivers from either the computer manufacturer - ie Dell etc. or the item manufacturer ie: a grahics card, wireless USB etc. OR each manufacturer in the case of a generic build.
Even Microsoft Update has been known to offer under Custom updates - hardware - the wrong driver.

My advice
Uninstall threat Fire - using Control Panel Add/Remove Programs - from what I read this may prove very difficult.
BEFORE DOING THIS check the quarantine list of threat fire - if you have used that, rather than the delete and restore the items removed.

Uninstall Driver scanner and if you have used it for any drivers
Go start, msconfig and click to restart in Normal startup - that is click to check that circle and then click apply and OK and reboot.
Go as before for the ram and this time click on the hardware tab and then click the device manager button
Are there any errors listed.

I will post another advice after examining the reat of the log.
It will centre on startup items and BHO`s.
Pls reply with the ram and how you have progressed.

Edited by Macboatmaster, 23 March 2011 - 05:03 PM.

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#13
aliboy66

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Hi 504 MB of Ram,check threatfire quarantine there are 2 things in there one is just got the date and time 3-2-2011 9.00 the other one has a name Trojan as Mal/Generio-A on 7-25-2010 11.00 was not sure what to do? so i have not done anything yet as for driver scanner I already uninstalled it using the software own uninstaller, I've checked add and remove and its not there,there is a dell driver reset tool but no driver scanner.I only used it once did a scan it said i have 1 driver out of date was not sure how to use it so did nothing just uninstalled it>?
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#14
Macboatmaster

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In view of your last post I can no longer deal with this matter.I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums.
You need the assistance of a certified Malware Removal expert.
Please go to this link
http://www.geekstogo...cleaning-guide/

Follow carefully the instructions and post in the Malware forum, noting what is to be attached to the post.
Please include a link to this thread.

Please be patient, as they are very busy in the Malware forum.
Good luck
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