Restore XP to factory settings
Posted 21 March 2011 - 05:48 PM
Posted 21 March 2011 - 06:22 PM
Posted 21 March 2011 - 06:26 PM
Posted 21 March 2011 - 07:21 PM
Posted 21 March 2011 - 08:20 PM
That being the case the only thing you can do is one of three options.
- Contact HP and see about purchasing a set of original Recovery Disks from them. Usually they run about 30 to 50 USD
- Borrow a OEM version of the same XP that is installed on the system...Home, Media or Pro. Then using your reg key that should be on a sticker on the side of the system you can format and reload it.
- Purchase a new XP installation disk and reg key. Then format and reload everything from there.
The issue with the last two options is then we will need to find all the original drivers which should be on HP's site.
IN fact I just found them all HERE.
The only OS it shows that the system had was XP so all the drivers are only for XP.
Posted 25 March 2011 - 09:54 PM
It has been 4 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
Posted 26 March 2011 - 08:36 AM
Posted 26 March 2011 - 09:11 AM
On the bottom of the laptop there should be a sticker with the version of XP originally installed on the system with a reg key.
Can you locate that?
Posted 26 March 2011 - 09:36 AM
Posted 26 March 2011 - 09:46 AM
- Contact HP and see about purchasing a set of recovery disks from them.. I highly doubt they will have them given the age of the system but it is worth a try. Normally they cost about 30 to 50 USD.
- Purchase a new XP Home OEM version of the OS from someplace like Amazon, NewEgg or Tigerdirect online.
- Borrow a OEM XP Home installation disk from a friend and useing the reg key on your system you can format and do a fresh install with that.
Now you have to make sure it is a OEM Home version or your reg key will not work.
Posted 27 March 2011 - 08:22 AM
In post 10 you stated it is XP home.
If the sticker says it is XP home, then you can only use that key.
If you want XP pro then you will have to buy a OS disc of XP pro and use its key.
Posted 27 March 2011 - 08:32 AM
Posted 27 March 2011 - 08:51 AM
The number on the system will not work if the version you installed is a retail version.
Also just a FYI the program you used to get the number off the disk in most cases I have found these programs to be worthless.
First make sure the disk is the correct version to match the sticker on your system.
It has to match exactly or it will not work.
Home, Media or Pro...SP version should be the same also.
NOTE: IT HAS TO BE A OEM VERSION TO WORK.
Posted 27 March 2011 - 08:59 AM
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