[mariushavenga]

Can someone please help me.

I formatted my acer laptop (extensa 5620) and now I don't have any sound, I have tried installing the driver from acer's website, Ihave also tried a number of other things to try and get it fixed with no succes.

In trhe system information under problem devices it gives the following (PCI Device PCI\VEN_8086&DEV_284B&SUBSYS_011F1025&REV_04\3&B1BFB68&0&D8 39)

This is the only problem left since downgrading my laptop from vista to xp.

Can someone please advise me on what to do.

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Go back to the Acer site and install the chipset driver.

http://www.acer.co.u...content/drivers

Edited by Macboatmaster, 22 March 2011 - 03:35 PM.

[Macboatmaster]

Go back to the Acer site and install the chipset driver.

http://www.acer.co.u...content/drivers

Edited by Macboatmaster, 22 March 2011 - 03:35 PM.

[mariushavenga]

I have done this in the beginning but allot has changed since, i'll give it another try and come back to you

thanx

[Macboatmaster]

When you say you have done it originally if you have not done it since the reinstall of windows - you need the chipset driver FIRST, before you install the LAN, Graphics, Sound etc.

Edited by Macboatmaster, 23 March 2011 - 07:55 AM.

[mariushavenga]

Hi

Sorry for taking so long, the chipset driver was the first thing that I installed and then the rest.
Could it have been foulty thus resulting in my problem?

And if so would it help to reinstall it while the other drivers are installed?

[Macboatmaster]

I would go to the Acer site.
Select your computer
Install all drivers starting withthe chipset, that are relevant to your computer for the version of XP
If you enter the service tag you get what was originally needed for your computer. - follow the install instructions on the Acer site.
Then if you have not already done so update windows through Microsoft update.
If you do not have SP3 yet you may find that the Acer drivers and SP3 will solve your problem

[mariushavenga]

thanx, i'll give it a try

[mariushavenga]

i gave it a try but didn't work, i think it might be the order i installed them not sure if i installed the chipset first, how do i go about deleting the drivers to install the in the correct order?

[Macboatmaster]

Pls go start and then right click the My Computer entry, click properties and then when system properties open click the hardware tab then click the device manager button
On that window press the print screen key and then go start programs accessories paint and then on the edit tab click paste. The image on which you pressed the print screen key will appear in paint.
On the File tab, click save as and in the file type select jpeg. It will first appear as Bitmap which is to large to attach to your reply.

Now open each entry with the warning and send me a screenshot of the actual message for that device., that appears as Windows cannot etc and a Code 10 or whatever.

[mariushavenga]

I tried to install the chipset driver again,and now were back at problem with modum device on high def audio buss

Attached Thumbnails

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[Macboatmaster]

Go back to the Acer site for the extensa 5620
Install the Connexant Modem driver and the Realktek Audio driver

[mariushavenga]

the Connexant Modem driver installed but realtech doesn't finish the instalation, it also gives another pci problem like in the begining< i attached a jpeg image of the problem.

Attached Thumbnails

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[Macboatmaster]

Would you kindly screen shot the sound video and game controllers listing on device manager.

[mariushavenga]

sure

Attached Thumbnails

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[Macboatmaster]

Go to this link please and try the other realtek driver
http://support.acer....b=1&modelId=725

You previously downloaded this one I think

5.10.0.5423


Therefore try this one
6.0.1.5543

Edited by Macboatmaster, 01 April 2011 - 06:28 AM.