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BSOD on Windows 7


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#1
SerArt

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Hello guys. First of all i want to apologise for my language. I dont speak fluently english.

So...2-3 ago ive got 2 BSOD`s on windows 7. i have a laptop toshiba satellite L650-14E. Ive attached 2 pictures with some details, and the two minidump folder which was created after every BSOD. Can anyone help me? I hope is just a windows error and not a hardware problem. Thank you

pictures: http://img855.images.../captureyl.jpg/

minidump archieve: http://www.fileshost...hp?id=574FFF961

ps: i couldnt attach this file so i chooses something external to host the files.
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#2
SerArt

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nobody? :D
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#3
rshaffer61

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Please be patient as we are extremely busy but i will try to start everything out for you.
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#4
SerArt

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sorry for that. here are the details:


==================================================
Dump File : 032111-21621-01.dmp
Crash Time : 3/21/2011 5:09:30 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`018be011
Parameter 3 : fffff880`02791f40
Parameter 4 : 00000000`00000000
Caused By Driver : ks.sys
Caused By Address : ks.sys+1a011
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032111-21621-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,136
==================================================





==================================================
Dump File : 032111-20061-01.dmp
Crash Time : 3/21/2011 12:37:36 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04869015
Parameter 3 : fffff880`031af328
Parameter 4 : fffff880`031aeb90
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+aaba2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032111-20061-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 279,264
==================================================



thank you
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#5
rshaffer61

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Tutorial for running chkdsk in Win 7 located HERE.
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