Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

BSOD on Windows 7


  • Please log in to reply

#1
SerArt

SerArt

    New Member

  • Member
  • Pip
  • 3 posts
Hello guys. First of all i want to apologise for my language. I dont speak fluently english.

So...2-3 ago ive got 2 BSOD`s on windows 7. i have a laptop toshiba satellite L650-14E. Ive attached 2 pictures with some details, and the two minidump folder which was created after every BSOD. Can anyone help me? I hope is just a windows error and not a hardware problem. Thank you

pictures: http://img855.images.../captureyl.jpg/

minidump archieve: http://www.fileshost...hp?id=574FFF961

ps: i couldnt attach this file so i chooses something external to host the files.
  • 0

Advertisements


#2
SerArt

SerArt

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
nobody? :D
  • 0

#3
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Please be patient as we are extremely busy but i will try to start everything out for you.
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
  • 0

#4
SerArt

SerArt

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
sorry for that. here are the details:


==================================================
Dump File : 032111-21621-01.dmp
Crash Time : 3/21/2011 5:09:30 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`018be011
Parameter 3 : fffff880`02791f40
Parameter 4 : 00000000`00000000
Caused By Driver : ks.sys
Caused By Address : ks.sys+1a011
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032111-21621-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,136
==================================================





==================================================
Dump File : 032111-20061-01.dmp
Crash Time : 3/21/2011 12:37:36 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04869015
Parameter 3 : fffff880`031af328
Parameter 4 : fffff880`031aeb90
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+aaba2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032111-20061-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 279,264
==================================================



thank you
  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Tutorial for running chkdsk in Win 7 located HERE.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP