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Dell 1700N printer freezes ALL computers with USB


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#1
redf

redf

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When I connect my Dell printer, 1700N, to any computer using the USB it freezes the computer. I am connecting it to a Dell D820 laptop. I have also tried a Gateway laptop. I can have multiple other USB devices connected, they all work. As soon as I connect this printer the computer freezes. It does not matter if it is the only USB device or not.

All computers I have connected it to were running Windows XP.

I have created a second user and logged in as such. Still no luck

I tried Just Answers, they could not get it to work as they had me change things on my laptop which made no difference.

I am confident it is the printer, it did work fine for a while, but has since provided me with this problem.

Suggestions are appreciated.
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#2
Digerati

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It does sound like the printer is bad. Outside of taking the printer to a shop for repair, the only other thing I can suggest is to try another USB cable. Otherwise, it seems there is something in the printer's USB circuits causing a problem.
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#3
redf

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Thanks for the response. I have tried another cable with no success.
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#4
Digerati

Digerati

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If it does the same thing on multiple computers, then it would point to the printer itself. If the printer does not support any other type of interface, and only has one USB port, then it seems you will be shopping for a new printer soon as it is not likely to be economically worth having it repaired. Sorry.
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