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wireless Xbox 360 will not see PC


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#1
Steve Russell

Steve Russell

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I have recently purchased a new Xbox 360 Slimline, migrating my older 360 into another room for the kids. The older xbox has been happily wirelessly connected for years to my router, allowing me to stream media quite happily from the PC I have cabled to the router... until now! Both xboxes quite happily get an internet connection to Xbox Live via my router and both can be seen by my PC from that end when I view attached network devices but neither of them can pick up my PC and just report "PC not listed".

I have trawled the various forums without success. The only firewall running is Windows Firewall and the problem persists even when this is disabled completely. I have all the recommended ports open regardless (both at router & WF level), I have tried stop/starting the various services as suggested elsewhere on the forum and emptying the DRM folder, none of which works.

Xbox support were useless, eventually stating that because my PC was cabled into the router and the xboxes were wireless, they would not work and everything either had to be wired or wireless but no mix "because the software is incompatible and can't form a bridge" which sounds like nonsense. The only other devices I have linked are an iMac running wirelessly along with a wireless printer.

I've even tried going back to just the old single xbox and that doesn't work either. I also can't get Windows Media Centre to set up - it fails after punching in the 8-digit code and reports "extender not found".

I recently came across a post elsewhere that suggested that the problem could be that the PC and the xbox are not on the same subnet. I use a Netgear WRN2000 router and proprietory modem (both provided by my ISP - Virgin) but when I click 'full map' on my network, I can see that the PC is connected via a virtual 'switch' to the router and then both xboxes hang directly off the router. Could this be the source of the issue and if so, how do I get around it? There is no opportunity to cable up the two xboxes which need to remain wireless and currently the PC does not have a wireless card so needs to remain wired if possible.

For the record, I'm running a Core i7, 6Gb machine with Vista Home Premium 64.

I'm so frustrated with this but here's the strange thing - I did at one point (randomly) get it working (no idea how) but about a week later it disappeared again and I have no idea why. If anyone could help me solve this one, I'd be extremely grateful.

Thank you.
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#2
etaf

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I know that one of the talktalk routers do have a problem streaming wired to wireless - and its a bug in the firmware , which they are aware of and fixing or may have recently fixed - so that is a possibility

why not take one of the 360s and connect it to the router by cable and see if does resolve the issue - that would at least be a good test to see if you can share and then if you can work on cable , you know its not a PC issue with firewalls etc
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#3
Steve Russell

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Thanks etaf,

Thanks for your response - much appreciated. I'm pretty convinced it is a router issue and, given that I can't practically have my two xboxes cabled up, not sure what doing so will prove given both have worked previously via wireless sharing. I'm sure it's to do with this virtual switch - see attached file with the network map (top right) showing it and a post to the left of the screen from someone who had, it appears, exactly the same problem.

He got rid of it by buying kit which I hope to avoid but I just don't know how to get rid of that damned virtual switch!!!

Any ideas without going out buying a brand new router!?!

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#4
etaf

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thats showing the "switch" LAN connections on the router - I'm not near a Windows 7 PC to check the picture - but that maybe all its doing - not 100%

have you tried a full power cycle - see details below

If that does not work , make a note of the router configuration and do a factory reset on the router



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How to power cycle

“power cycle” process to reboot or reset the modem/router
  • Switch off all the devices modem, router and computers also unplug their power cables.
  • Wait at least 30 seconds.
  • Plug the power cords back in, but don’t switch them on.
  • First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
  • Next switch on the router (if a seperate device ) and then wait for a few minutes for it to settle and all the lights to become stable.
  • Now turn on your computer, You should now be able to access the Internet.
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