im not sure if this is in the right topic, but can you help anyway?
I have an iPod Touch 2nd generation, and i can connect to itunes and to the store, but i cant download anything. It says that the server cannot be found. I ran the network diagnostics test under the itunes help menu, and these are the results:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Inc. Dell DM051
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0013A7F80B2A1A78
Current user is an administrator.
The current local date and time is 2011-03-24 21:09:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9318545aaee6b102fe5df5e6dac60d13
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {4FB47BDD-9DF9-4ECE-ABA2-C3BF1729088E}
Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.10.196
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.10.1
DHCP Enabled: Yes
DHCP Server: 192.168.10.1
Lease Obtained: Thu Mar 24 20:23:22 2011
Lease Expires: Fri Mar 25 08:23:22 2011
DNS Servers: 192.168.10.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-03-24 21:01:29.
All this stuff is beyond my understanding... please help, and thanks a million in advance!
Eric
Edited by EoNoVo, 24 March 2011 - 09:15 PM.