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Wont BOOt showing Black Screen


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#1
lexy7615

lexy7615

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My dell computer wont boot. It is showing a black screen with an underscore in the upper left hand corner. I have tried the avg cd and nothing works. My computers frezes when i come to the agreement page. Please help. I dont want to default to factory setting because i have all my work files inside. Please help me fix my computer.
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#2
JSntgRvr

JSntgRvr

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Closing duplicate.
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