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ethernet cable suddenly not recognized


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#1
leffebee

leffebee

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Ive been using my Sony Vaio laptop (windows 7) to connect to my uni halls internet connection by ethernet cable (and keysurf login) for months with no problems, now all of a sudden my ethernet cable is not being recognised. its not a problem with my connection or cable as other people's laptops work on it. and its not a problem with my hardware as my laptop works in other people's rooms. its just the combination of my laptop and my connection.

my friend did something along the lines of resetting the IP address, but not really sure what he did.
so i've done a full recovery of my computer, and this hasn't helped! don't know what else to try!
please please help, i've been internet-less for a couple of weeks and i'm ging a bit nuts.
oh and im not the most techy person in the world, so please keep it simple.

thank you lovely internet people!
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#2
etaf

etaf

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while connected to the Ethernet would you post the following

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
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Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
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