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can't go to some sites - eg. google.com


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#46
Salagubang

Salagubang

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Great job figuring out DrWeb. :D

Is your computer still throwing issues?
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#47
greg0r

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Salagubang:

I have tried several times going to IE and OE, and the start menu is not freezing, and response is quick. It appears to be behaving now, with the following exception. I did however try going to the Eset link that I have not been able to get to (Internet Explorer cannot display the webpage' (my original problem...)) even quite recently, and I still cannont go there.

I tried to open gmer, which also was previously a problem, and Threatfire warned me about it, so I killed the process. I think that indicates being able to get farther than before, as I installed Threatfire April 3, two days before trying gmer.

I will need to see if after multiple reboots the freezing has indeed gone for good, as it was intermittent. I will do that, and if I have any more issues, I will post that info. Otherwise, I guess it's time to go through cleanup or answering questions. What do you suggest?
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#48
Salagubang

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Hi Gregor,

Great News. :D

Lets clean up.

We need to remove all the tools that you have used.
This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

Remove ComboFix
  • Click the Start button
  • Click Run...
  • Type Combofix /Uninstall in the run dialog box and click OK
Posted Image


Remove Other Tools
  • Download OTC to your desktop and run it
  • Click CleanUp! to begin the cleanup process and remove our tools, including this application
  • You may be asked to reboot the machine to finish the cleanup process - if so, choose Yes

You may manually delete any remaining clutter from your desktop.

Lets Re-hide system files and folders.
Opening Windows Explorer (to get there right-click your Start button and go to "Explore"), please do the following:
  • Go to Tools (drop-down menu at the top of the window)
  • Go down and click Folder Options
  • Click on the View tab
  • Find the Hidden Files and Folders section of the box and check "Do not show hidden files and folders"
  • Again under Hidden Files and Folders, find "Hide protected operating system files (Recommended)" and check it (if it's already checked)
  • Click Apply, and then Ok at the bottom.
  • Close the window

++++++++++++++++++++++++++++++++++++

Maintaning your computer

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete CLEAN
THEN
  • Download Flush Flash from Here and follow the easy to use instructions on the same page
NEXT

Defrag the harddrive

++++++++++++++++++++++++++++++++++

Other things to keep in mind

Windows, Java, and Adobe products should all be kept up-to-date on a regular basis so the latest security fixes are in place on your computer. Please refer to the following links on how to manage these products.

Here are a few other applications you might consider. Keeping your temporary file area clean, your Windows registry backed up, and backing up your important data are all good techniques.
  • Flush Flash - by Bobbi Flekman - cleans Flash Player cookies
  • ERUNT (Emergency Recovery Utility NT) - a registry backup utility
  • Cobian Backup - a very good backup utility - read the tutorial here
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
WOT has an addon available for Chrome and Opera.
Please remember that just having these programs is not enough. You must use them. Running a full spyware scan weekly, a full virus scan monthly, and checking for updates and cleaning your temporary files periodically is very important in keeping your computer in tip-top shape.

Finally, please take the time to read the following articles. Applying this information will help prevent future infections:

How to prevent malware by miekiemoes
Preventing Malware and Safe Computing by Rorschach112

This article will help you understand how you may have gotten infected:
How did I get infected in the first place?

Remember, you have to be smarter than the bad guys! Be safe out there! Posted Image
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#49
Salagubang

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#50
sari

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Added this post at a request from the OP:

Salagubang:

everything seems to be running fine now. Thank you soooo much for all your help! It's very much appreciated!!

I hope I never get infected again, but if I do, I know where to go, and I know where to send others!!

Thanks!!!

Greg0r

http://www.geekstogo...83#entry2004083
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#51
Salagubang

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You're most welcome. :)
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