I am running a Dell Dimension 4600, Windows XP Professional. (Currently on SP1). Last week, I was hit with the Malware Doctor virus. Couldn't get rid of it. Finally, in frustration, I re-installed Windows. I started doing the updates. During the download of Service Pack 3, the computer froze. I eventually restarted it and got a blue screen which said my system failed or was shut down or something along those lines. Tried a couple of times to get it restarted but to no avail. It was fragged.
So, I re-installed Windows again. This time, I could not access Automatic Update. I could not access any Microsoft website. I get the white "Server Not Found" screen. I sent a query to Microsoft, and we're corresponding via e-mail (which I have to retrieve from the web since I can't download Outlook) but it's slow as watching grass grow and I'm impatient. The rep suggested I download some antivirus software, but when I tried to follow the links, I discovered I cannot go to any of those sites, either.
So, I decided to re-install for a third time, thinking maybe I had caught a virus somehow while my PC was unprotected and vulnerable from not being updated. First thing I did was try to update. I still have the problem.
Internet works, except for Microsoft sites, and the few anti-virus sites I've tried like Norton/AVG (which, I know, suggests a virus, but I don't see how I could have caught one instantly, or one could have survived three re-formats/re-installs.)
I have Googled for solutions and tried various things like adding Microsoft to my "trusted sites" and enabling the various ActiveX controls and the like but nothing seems to work.
Any suggestions? I'd be most grateful.
Edited by Bibli0phile, 27 March 2011 - 09:26 PM.