However, when I click "restore" a dialog box says "The iPod software update server could not be contacted". So then I go to the iTunes Store, a dialog box says iTunes could not connect to the iTunes store. The network connection was refused."
So not only do I have a not-functioning iPod (because of its inability to restore), but I also have a not-functioning iTunes.
This is not a firewall problem. I have tried turning off my firewall and it makes no difference.
Also, my computer is recognizing my iPod, but iTunes isn't. Of course, my computer IS recognizing it as a camera, but I don't see the significance of that.
I have searched forums but cannot find a situation this.. err.. unique. So any help or ideas a all would be much appreciated.