[Travex]

ive been having a problem regarding my sound driver

everytym i reboot, my sound drive seems not to be working...

so i have to re-install the audio driver all over again everytym a log in my pc..

this is really botherin me. . .

i wish u could help me..

thnx

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can you give me some info please-

what type of soundcard ae you using? go to sound and audio devices, under the volume tab it should list what it is.

if its an onboard card, is it turned on in BIOS?

what driver are you using?

when you reboot, do you see a "found new hardware" box that windows starts up, or is the card just not working?

also check out device manager, see if there are any red X's or yellow exclamations.

[audioboy]

can you give me some info please-

what type of soundcard ae you using? go to sound and audio devices, under the volume tab it should list what it is.

if its an onboard card, is it turned on in BIOS?

what driver are you using?

when you reboot, do you see a "found new hardware" box that windows starts up, or is the card just not working?

also check out device manager, see if there are any red X's or yellow exclamations.

[Travex]

hello!

i checked the soundcard, its SoundMAX Digital Audio

the one about BIOS , i dunno how to find out

i am not sure of the driver too

on start-up there is no "found new hardware" thing...

its just, when i look in the sound and audio devices properties..

the soundcard seemed lost..

when i am trying to install the soundcard... with a cd..

it says that it needed to be uninstalled first.... and so i did..

after restart it installed the soundcard and the sound is ready to go..

after shutting down and turning it back on for a while ... the same prob occurs

about the device manager... i also dunno how to know that..

im sorry if i dunno anythin

[audioboy]

soundmax is an onboard soundcard, meaning its integrated onto your motherboard.

to check out device manager, right click on my computer, then select properties. go the the hardware tab, then the device manager button.

what is the make/model of your computer, or if its custom built, the make/model of your motherboard.

also, what CD are you installing the sound driver from?

[Travex]

in the device manager i found no exclamations

i dunno wat the pc model is..

but the cd installer i am using is..

ASUS P4V8X motherboard support CD for XP Home/Professional

[audioboy]

ok, here is a link to your motherboard. go to downloads, then the downloads button on the right. on the right side of the screen you will see 3 selection boxes. select motherboard for the first, socket 478 for the second, and P4VX8X for the third.
when the choices load up, select the drivers tab, and the second one down will be the newest audio driver. save that file.

go back to device manager, select the soundmax audio, and update the driver.
this should fix it up, but test it out by shutting down and restarting.
let me know how it goes.

[Travex]

i dloaded the soundmaxx file..

and i ran the setup...

on its 10% toward completion..

this prompted

"A confuguration or hardware problem has occured
Check your hardware and system settings and try again."

i think u gave me an NT installer or something...

I am running WinXP

[audioboy]

go back to the download page, it will say what OS the driver is for. the fist one on the list is for NT4, the second one (check my instructions above) is for XP.

has this problem been happening for a long time (how far back?), or just start recently?
this driver may fix it up, but if it doesnt, I want to start figuring out the next strategy...

[JBadger]

I note that I have the same orginal problems with SoundMax on a HP/Compaq.
That is everytime I reboot, no sound controls. The sound works but listed in the sound control panel no sound device. I also noted that this was after I upgraded to SP2 and that SP2 support was not listed in the driver yet so it might be an SP2 problem.

Driver downloaded from HP support site.

Post if you solve the problem and I'll do the same if I get it fixed.

[Travex]

my apologies for not havin replied sooner

i am havin a hard tym dloading the soundmaxx file.

now i have dloaded it and installed..

but its just the same..

during start up the sounds are still down

maybe we should do ur other plan

[audioboy]

travex, are you using SP2 as well? that is an interesting observation by jbadger.

also travex, to be sure I understand correctly, the sounds are still not working at all for you, correct?

for both of you- running any games, etc? Im trying to figure out if this is only affecting system sounds, or everything.
in either case, I would suggest making sure you have the latest version of directX installed (9.0C). get it from microsoft.com.

this could also help me diagnose, potentially.

also, grab the latest windows patches.

Ive got a couple ideas of what might be causing the grief here, and having all the latest updates should help narrow it down.

along those lines, one more info request- multiple profiles/users on these PC's?

[Travex]

i dont know if i am using SP2

and

im running games... but they fail to run saying..

"audio int system failed"

so i had to install the driver again..

and it wil work..

i will try goin thru the updates ...

to narrow everythin as u said

[audioboy]

hey travex-
if you right click the my computer icon, and go to properties, under the general tab it will tell you what version of windows, along with what service pack you are on.

another thing that might be worth checking out, especially for jbadger-
what version of BIOS is your machine running. I am working on a dell machine right now that has a bios fix for dissappearing onboard sound device. jbadger, your HP/compaq might have something similar.

for travex, you would probably need to reboot the machine, go into BIOS, and it should list the version number at the top. tell me what that is, and we can check if there is a newer one worth updating to.

[Travex]

Mine is sp2 too!
how do u check the BIOS

[audioboy]

have you grabbed all the latest windows updates for SP2?

to check your BIOS version, it will be displayed when you first turn on the PC (works best to do a restart, so the monitor stays active).

to enter BIOS, again when first turning on, it will tell you what key to press to enter BIOS. its usually del, F1, or F2. I think with asus boards its the del key.

all I need is the version number on the BIOS.

when you go to windows update, does it offer an optional driver update for your onboard sound? sometimes those work- but I once had it freak a system out. if you want to try using the MS driver, be sure to set a restore point right before you install that.

otherwise, try installing the audio driver you downloaded again.