Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dell inspiron 1545


  • Please log in to reply

#1
Weirskynet

Weirskynet

    New Member

  • Member
  • Pip
  • 4 posts
Hi there i have a very strange problem and in need of urgent assistance

I have a Dell inspiron 1545 Laptop that runs windows 7

I have to restore it , but keep getting a strange fault, the keyboard works on bios screen but when the installer loads up it goes to a command prompt, after this happens you can see the backgroud image from the installer and the cmd prompt ready to accept commands,

any key press you make shows as ^Q instead of showing the actual letter q or h etc. the arrow buttons then dont work neither does the return key

i have tried both a dvd for windows 7 and vista and a usb install for win 7 and all does the same.

but i can run a linux live cd and it will boot up fine and then i open a word doc and keyboard works fine.

any ideas as to what this could be,

I have also tried a different hard disk and memory and also removing the dvd drive incase it was faulty but nothing??
  • 0

Advertisements


#2
jackson_smith

jackson_smith

    New Member

  • Member
  • Pip
  • 9 posts
Could you give a little background info on what all happened that led up to where you're at now?
  • 0

#3
iAmXquisite

iAmXquisite

    Member

  • Member
  • PipPip
  • 90 posts
Is the Windows 7 software you are trying to install a legit copy or did you download it off the internet?
  • 0

#4
Weirskynet

Weirskynet

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
the windows 7 copy is the dell oem copy , i have tried to change the memory, hard disk and even tried a usb install

the strange thing is that it boots to linux that i was able to install from a live dvd

Dell Fault

the link the above shows that happens when i try ad boot the windows 7 oem dvd . i have tried other versions and the same happens

this might shed some light on the background , i was given the laptop to sort for a friend and it just was'nt booting and doing anything.

so hopefully you can view the video above and see wot im talking about , as i stated i have tried different windows versions and all do the same as i have a legit copy of windows xp and vista and home premium version of win 7

any help will be great thanks
  • 0

#5
iAmXquisite

iAmXquisite

    Member

  • Member
  • PipPip
  • 90 posts
I never seen that happen. The CMD promt comes out automatically huh...... lets see if one of these guys here knows more about that CMD prompt coming out.
  • 0

#6
Weirskynet

Weirskynet

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Yeah it has totally stumped me, in all my years of pc repair i aint seen anything like this.

Even plugging in a usb keyboard has no effect

Would be nice for some further assistance
  • 0

#7
badassbiker

badassbiker

    Member

  • Member
  • PipPipPip
  • 109 posts
The only explanation that I can think of is a bad keyboard. The modprobe error that you get when Linux starts up may mean that Linux is also having trouble loading the driver. You say you did try a USB keyboard, have you enabled legacy USB support in the BIOS?

Have a look at this

It seems the touchpad could interfere with the keyboard operation. Try disabling the touchpad in the BIOS.

Edited by badassbiker, 04 April 2011 - 01:02 AM.

  • 1

#8
Weirskynet

Weirskynet

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts

The only explanation that I can think of is a bad keyboard. The modprobe error that you get when Linux starts up may mean that Linux is also having trouble loading the driver. You say you did try a USB keyboard, have you enabled legacy USB support in the BIOS?

Have a look at this

It seems the touchpad could interfere with the keyboard operation. Try disabling the touchpad in the BIOS.



You are a genius the trackpad and keyboard both disconnected booted up and installed windows fine will try and filter out the faulty one from here now it is reinstalled

Thank you greatly
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP