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CD-ROM door won't close


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#1
iAmXquisite

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Hey geeks I installed windows 7 on my cousins computer yesterday, everything seemed to install perfect.
When I left his house he called me saying the cd drive would keep opening everytime he closed it? Does anyone have a solution or idea of what might be causing this.

Hp Pavillion a6110n

Please any ideas would be helpful.
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#2
phillpower2

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The drive button may be stuck or have a dirty or loose contact, cleaning and a quick inspection may sort this.
1st you could try uninstalling the drive in the device manager and then reboot the PC and use the Found New Hardware Wizard to install the drive and see if that helps.
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#3
iAmXquisite

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So if I uninstall the drive it will read it when i reboot the computer?
By reboot you mean restart right?
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#4
phillpower2

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So if I uninstall the drive it will read it when i reboot the computer?

If the drive is not mechanically damaged yes.

By reboot you mean restart right?

That is correct.
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#5
iAmXquisite

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alright im gonna tell my cousin to try that to see if it fixes the problem thanks.
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#6
phillpower2

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No worries, hope it gets it resolved.
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#7
iAmXquisite

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@phillpower2 do you think you can guide me through on how to delete it right so i wont mess up the computer?
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#8
rshaffer61

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Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4: Now find the entry for cdrom\dvd drive in the list... May also be listed as optical drive.
5: Click on the + sign to the left of the entry and the entry will expnad.
6: Now right click on the new entry and then click UNINSTALL
7: When done close Device Manager and reboot

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#9
phillpower2

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@phillpower2 do you think you can guide me through on how to delete it right so i wont mess up the computer?

I will be more than happy to assist you but can you first clarify what you wish to delete!
Both the CD drive and Windows 7 can be uninstalled but technically speaking neither can be deleted effectively.
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#10
iAmXquisite

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@rshaffer61 thanks that's what I meant :D

@phillpower2 thanks but rshaffer61 kind of explained how to do it.
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#11
phillpower2

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No worries I am happy to see you got it sorted :D
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#12
rshaffer61

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No problem and Phill is great at assistance so I will leave him to help you. Glad i could help. :D :D :D :D
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