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Old files not accessable after crash


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#1
zendragon

zendragon

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my xp system got blue screen at boot up. would not boot from safe mode ...no mode so i put a new hard disk in it and started system restore. it got most of the way through then gave blue screen. I replaced the ram, put _another_ brand new hard disk in and started system restore. it went through. i installed the original drive as the slave and tried to access files in the owner folder. it gives me not accessable error. i tried doing the following:

folder tools- show hidden files
this allowed going down one level still can't access my documents ...same error not accessable

went into command mode tried attrib*.* -h -s -r /s
says: access denied f:\docume~1\owner\GoToAssistDownloadHelper.exe

tried to share the folder on my home network and copy, as you might imagine: access denied gotoassistdownloadhelper.exe
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#2
phillipcorcoran

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Welcome to Geeks2Go!

When you try to access user folders whilst logged in to a user account that those folders aren't associated with (which in effect is what you're trying to do) you will get "Access Denied". Even though those folders belong to you, Windows doesn't know that because you are now using a different user account on a different computer.

To get access to those folders you need to take ownership of them as explained here: http://support.microsoft.com/kb/308421
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