I hope you realize that there are tens of thousands of different makes and models of computers each with different hardware and software and operator skills or lack thereof and that if your computer was setting on my bench I would be able to fix it...so please don't get a attitude as I do this for a living at $45.00 per hour and I donate my time and expertise here for free...all I ask is you to be courteous
As far as I'm concerned this is going to be a "Cut the red wire" . . . ."NO, CUT THE ---" type of process!
XP Fails to load: STOP 0x7B; HAL.dll; other
Posted 15 April 2011 - 08:43 AM
Posted 15 April 2011 - 10:57 AM
Posted 17 April 2011 - 07:48 AM
Thinking back - the machine failed after I received a popup ad stating I had malware and "They" listed some system EXEs which were affected and offered software to sort it. I shut down immediately. Restarting I found some EXEs failed ("CCleaner" wouldn't run). In the startup list I found a line starting a name which was just a digit string. I restarted and searched (this ran OK) for that string - found the file in a temp & deleted it. Ran a reg cleaner & shut down. The machine has not started from HDD since.
Proceeding as you advise, I find the following:
1. Puppy Linux loads and can mount USB-sticks & USB-drives and most of the computer's hdd but it cannot mount C:. It copies files OK from "D:" to the USB drive & back.
2. DOS can access C: & D:. All C:'s stuff is in place & I can read text files etc. D: should show about 4 GB as "D:" and 24GB as "E:" - which it doesn't - just 27GB for D:.
Of course there's the 8.3 filename problem with DOS.
The busted machine's HDD is 58GB FAT32, the USB's is 70GB NTFS (I'm not sure about E:)
It should be possible to pipe the whole lot across and re-format. But maybe all that's wrong is that some residual malware is redirecting the startup process.
Posted 17 April 2011 - 08:18 AM
That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions and start a new topic
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....
if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
start a new topic and let them know you can't run any of the tools..
if your still having issues after the malware pros give you a all clean...come back here and we will see if we can get it straightened out out
Posted 17 April 2011 - 04:27 PM
Posted 18 April 2011 - 07:58 AM
Posted 18 April 2011 - 12:37 PM
Posted 19 April 2011 - 08:07 AM
and there really wasn't any harm done...you just have to burn another copy of puppy
Posted 20 April 2011 - 03:28 PM
Posted 20 April 2011 - 03:42 PM
Posted 21 April 2011 - 02:14 AM
Posted 21 April 2011 - 07:44 AM
Posted 21 April 2011 - 12:38 PM
DOS reads & writes to C: but ignores the USB disk (and only handles files in 8.3 naming) so getting all my data off's a bit of a prob.
My AVG "AVIRA Professional" allowed that scam to get through even though I sent them a complete log of an earlier infestation of the same code which I hand-sorted and flushed out. Hence my recognising it the second time it appeared. So I'm not so happy with AVG at present.
OK I'll pop over to your mates at malware.
Posted 21 April 2011 - 03:00 PM
its either AVG or AVIRA
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