Operating System: Windows XP Professional SP3 (build 2600)
Processor: 1.20 ghz Intel Mobile Pentium 4 (not hyper-threaded)
Memory: 1024 MB
Optical Drive: TEAC-CD224E
Hard Drive: Hitachi_DK23EB-40 (40 GB)
Problem: The computer completely freezes once it begins to run a cd or dvd. It freezes to a point where the screen remains in the desktop but there is no activity. I cannot even press alt+ctrl+delete to get the task manager. I have tried different types of cds and dvds and the problem always occurs.
The DVD-ROM works fine through safe mode though. I was able to copy and paste some programs into the pc in safe mode to verify that the DVD-ROM works.
Please help me with this. Thank you to all in advance.