I am signing off shortly as it is 0237hrs in the UK
If you are using IE go start, programs, accessories, system tools and start Internet Explorer from there - that is IE No add-ons.
When IE opens ignore the messages regarding add-ons and simply continue to the home page.
Does it now connect and does the DVD work.
If you are using Firefox go start, programs, Mozilla and there you will see Mozilla Firefox Safe Mode start from there and try the same.
IF THAT DOES NOT WORK please open My Computer, right click the hard drive - carrying Windows, C drive most likely
Click Properties, Click Tools, Click error checking, click check now and click to check both boxes.
File system errors and the scan for and attempt recovery of data from bad sectors.
Click Start. Agree to run on restart and so so.
That is a five stage check pls do not interrupt it.
It will take sometime.
When the computer reboots go Control Panel, administrative tools, event viewer and lcik application on left pane.
In the main window scroll to the first winlogon entry from the top
Double click and that will be the chkdsk results.
If you feel you need to post them.
On the right hanmd side are an up and a down arrow
Below that is a page symbol
Click once - left click on that and then right click on the message box on your reply post.
If that does not work and the problem started ONLY recently you may consider a system restore to apoint before the problem.
HOWEVER please be aware that you will lose everything that has been altered, added to by way of personal files and any downloads SINCE that restore point so if you have anything important save it first.
There are no guarantees that this will correct the issue.
If it has been going for too long you may not have a system restore point to use.
If you decide to try this that is Start, Programs Accessories, System Tools, System restore.
When that opens you have two choices offered
1. Create a restore point and
2. Restore my Computer to an earlier time.
Then if you KNOW when the problem first occurred click on the calendar for a bold date before that.
Good luck I will pick the thread up again about 1800 Uk time./
Edited by Macboatmaster, 05 April 2011 - 08:02 PM.